-
September 2023 by Veronica Pinki Moore
After waking around for an hour or so, to find a black and white polka dot shirt, two cashiers, Im the only one in line, white cashier finished her sale and walk to phone to call a manager. White guy walk up. Want something from locked case, she tends to him and just stay at locked case while looking back at me. So sick of racism!!! I walked out. Left my basket at the counter. Called from parking lot for a manager, Elaine took the call and said I could come back and she'd check me out. I said I'm headed into Houston and would visit a thrift store, not GW in the city. Houston and its close cities that surround it is the ONLY city where they hire racist people and put them on the cash register . DONE. One star because I couldn't do zero
-
June 2023 by David B.
Went to this location yesterday to get various things, purchased everything and got home to relieve they failed to bag all items, drove 30 minutes back and found out they had 6 bags of various things behind the counter. Got replacement items to make up my items, THEY ARE CLEARLY SCAMMING CUSTOMERS, IT WAS BLATENT. MUCH SHAMING NEEDS TO HAPPEN..
-
March 2023 by Syed Sarim
Very clean and organized place ?
-
February 2023 by corey laroche
Always a good overturn of stuff!
-
December 2022 by Denise Shields
OMGGGGG I absolutely Love this Goodwill. Please don't ever Cange.
-
December 2022 by rem is cool
it was great!most of the time I can't find good stuff there but recently they've had great stuff every time I go!
-
December 2022 by Debbie Bridges
Everything's way too high price their color was purple I seen three items in the whole place with the purple tag my friend that was with me says she didn't see any at all why can't they change that and lower their prices let them not forget it's for the poor
-
September 2022 by Mina F.
9/25/22 I'm in line and the manager told me to go to his register, I procede to go to his register like he said and the employee working the other register gives me attitude because I'm not going to her register. So I explained to her that the manager told me to go to his register instead and she starts talking to me in Spanish (like I don't understand English), so I tell her in Spanish what her manager told me to do. She starts arguing with me (talking to herself) and then tells me "not paying attention" (like I wasn't going to be able to understand her speaking in English) and I told her it wasn't me not paying attention, it was them not giving the right instructions. Then, she told me that she doesn't get paid enough to deal with the situation. I wasn't the problem, there was no communication between her and her manager. You can't blame me for that!!! She needs additional training or she needs to make more money, maybe then she'll be able to provide better Customer Service. Sales Rep #VP804, 7:00pm.
-
July 2022 by Lula De
Love shopping there and we donate too !!
-
April 2022 by Pinki Moore
Don't like the new discounts in the Houston area. Better discounts in Victoria, corpus Christi and other states. Cashiers are the worst, can never tell where the checkout line is from day to day. Made my last three visits to 3 GW stores yesterday. Just have to go the extra 20 miles into Houston to the local thrift stores
-
April 2022 by Eli C
Not so good anymore since they've been raising donated goods to retail prices as if their new..
-
March 2022 by Roberto Garcia
This idiots want to sell used items that they got for free like if they were brand new they need to get real workers and Goodwill quit trying to outdo other retailers remember Goodwill is a used item not new higher people that know how to price items quit being greedy Goodwill or you're not getting my donations anymore?
-
March 2022 by The prince of darkness
Good place to shop less. Something interesting all the time. Mondays 75% off. Things have change. Prices have gone up.
-
February 2022 by Marissa Renteria
I used to walk out of this location spending $200 almost every other day. Wendy became manager an now It’s rare if I find 1 item. It’s not a coincidence when certain people aren’t here including Wendy that I start finding good items all of a sudden. It’s pretty annoying when you are checking out & Wendy is repeating every brand I’m getting into her earpiece. Extremely rude customer service. I miss how good this place used to be
-
January 2022 by Martinez Esther (the rainbow sheep)
You can find good stuff, staff is friendly.
