Discount Tire in Richmond is a reliable tire and rim shop known for its excellent service and competitive prices. Customers seeking new tires or rims can find a wide selection of popular brands and receive services such as tire installation, rotation, balancing, flat repair, and free air pressure checks. Many reviews highlight the professionalism and efficiency of the staff, with some customers noting that appointments help reduce wait times significantly. However, there are some concerns about the scheduling system, as a few customers experienced longer-than-expected waits after their appointments. While the service is generally timely, some felt that upselling unnecessary items, like wiper blades, detracted from the experience. Despite these minor complaints, the friendly and welcoming staff, including notable mentions for exceptional customer service, contribute to a positive atmosphere. Overall, Discount Tire is a popular choice for tire-related needs, offering a clean and comfortable waiting area and a commitment to getting customers back on the road quickly.
The computer messed up my appointment, but Kudos to the staff for getting me in, much appreciated.
July 2024
I ordered my wheels and tires online on a Tuesday and by Friday at 6 pm they were installed! Aaron did a great job installing my new set! They were incredibly busy but because I made an appointment I was out within 2 hours. These guys are professional and get the job done!
July 2024
Just went to have a flat fixed and they were packed after the storm. Fixed it and more in only a few minutes. Very nice employees.
