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January 2024 by Joel
They are friendly if you need to find something they will help you find it if they dont have it there they will tell you which store has it
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December 2023 by Shifa Jangda
WORST PHARMACY EVER. The pharmacist here are not at all helpful and simply don’t care about you. I don’t blame the pharmacist I blame the corporation they don’t have enough staff to keep up with the demand but damn can you have some compassion I’m here because I’m sick not to hold useless conversations.
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October 2023 by Cara Stevens-Shelton
CVS on Mason Rd. does a very good job.The Pharmacy is often busy, but they work super hard to treat everyone with kindness. The pharmacists working there are knowledgeable and efficient.The store is clean and organized, and the employees are personable. Never wait long to receive assistance, in any part of the store. Thanks to everyone who works there, appreciate you. Cara
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April 2023 by Yvonne R.
Worst pharmacy ever. Every single time you call to refill a prescription and they tell you it will be ready in a couple of hours, you show up four hours later and they say they have no prescription. They say they will have it in 20 minutes, you come back and they haven't started on it. Someone needs to manage his pharmacy! Terrible customer service.
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March 2023 by Jeff Tix
With the exception of a trainee we will not discuss, the service has been superb. The trainee is an example of how acute the staffing shortage is for pharmacies. I am guessing we are stuck with the trainee.
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March 2023 by Amy P.
Always a problem with this pharmacy. Communication is extremely poor. Orders are never ready days after prescriptions are sent.
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March 2023 by Google user
With the exception of a trainee we will not discuss, the service has been superb. The trainee is an example of how acute the staffing shortage is for pharmacies. I am guessing we are stuck with the trainee.
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February 2023 by Karen W.
They have been most helpful and polite to me. I just moved in December and had to transfer my prescriptions from another pharmacy and get signed on with my Medicare. They did everything extremely fast and courteously.
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February 2023 by Peary P.
We don't have to take any prescription drugs..but just had one and sent it to our closest cvs store...along with the prescription came a discount coupon..after 5 days and numerous calls..they said it was ready to be picked up..at the drive in window we are the 4th car back..wait in line for over 20 minutes..finally get to window and give them name ..info and coupon..now there are 5 cars behind us..clerk says it will take 30 minutes to process the coupon and to drive back around and get back in line..when we tell him we have already been in line for 20 minutes..he says they were closed for lunch until 2..it was almost 3pm by this time..so how do we know when they are available and why delay processing coupon they issued?
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November 2022 by Peggy Elkowitz
I had questions concerning cholesterol medication. The pharmacist took time to address my questions. I knew he was busy, but I never felt rushed. His information was helpful beyond words and much appreciated.
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October 2022 by Marilyn Hulett
Usually quick pick up. Clean aisles.
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April 2022 by Dylan Mr
L CVS W WALGREENS
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October 2021 by Phil D.
Terrible service They have block one of the drive through making wait no less than 10 minutes per car. Also the drive through window is filthy looks like it hasn't been cleaned in years
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September 2021 by Beka S.
If I could give less than a one star review I would. My baby is sick and needs his antibiotic and it was sent into the pharmacy at 2:30pm. I tried calling there around 4:30 to see when it would be ready and I waited on hold for about 30 mins until I got frustrated and hung up. I went up to the pharmacy at 6:45pm and the guy told me he had not received an RX. I was like are you sure? He said oh I found it. Can you pick it up tomorrow? I said no I need it today my baby is sick. I then asked him to transfer the rx to Randall's and he states he couldn't do that because Randall's has to call them. I left and called Randall's and they said they can not get ahold of anyone there for days because no one picks up the phone. I understand it's rough times for all places due to pandemic and all but they need to hire some help. It's ridiculous! I will never ever be going to this cvs ever again. I should have known better.
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July 2021 by opinionated r.
The pharmacy just doesn't answer the phone. But they sure refill prescriptions and start texting you when you don't even want the medications. ANNOYED. Pick up the phone!