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July 2024 by Leda Wu
I had an excellent experience of selling the car to CarMax. The process is convenient and very effective. The staff is very professional. I will definitely recommend CarMax to my relatives, friends and co-workers.
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July 2024 by James Nall
Easiest car selling ever! Very professional people. Fast service!
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July 2024 by Charles Smith
The manager is rude and the salesman were rude…. Idk maybe cause we black, but I wouldn’t refer anyone to come here.
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July 2024 by Robert Clark
Shelby, my salesperson, was very informative and treated us with respect for our time and barrage of questions. The process was smooth, un hurried and pleasant. We found our perfect car and an excellent deal. Needless to say we will return for future purchases.
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July 2024 by Rajbir Singh
Not good, bad car, and no food?!!! And the boy that came up to us he had no good miners , nobody came with us when we want outside.
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July 2024 by Karim Dhanani
Very good service
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July 2024 by Cajun Chaos
L-
It was a pleasure meeting you and D..
We sent in a repair order for the shop to check for any noise they can find.
Were you still interested in the Frontier?
Bill Mudryk
Caramx Fort Bend
You must be being sarcastic right? You were completely annoyed at me asking you to identify the noises, then denied them, then got even more irritated when I asked you to remove them. Now you tell me it was sent for repairs? Weren't you so proud of your so called "multi point check" to guarantee your vehicle? You made me so uncomfortable I just left the lot. I was uncomfortable starting with the test drive. I will be reporting your behavior to your supervisor. I am starting to wonder if this is a CarMax issue because my experiences so far have been very sketchy. Evidently because I am a female I couldn't hear things making rattling noises going down the road, squeaking and rattling when backing up, and noises even after you turned the engine off. It was definitely not a pleasure meeting another sketchy salesman and then you texting with what I hope was sarcasm, because you can't be serious.
Regards
L
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July 2024 by Valerie Serrano
Had a great experience. Everything was seamless from start to finish. Bradley was the guy that helped me and he was wonderful, thank you! I love my car!
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July 2024 by sealy3
Had a great experience. Thanks!
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July 2024 by Bre Berry
Ryan was great! Very helpful and got us out in exactly what we wanted
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July 2024 by C G
Great car buying experience. No hiccups or problems.
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July 2024 by Steve Smith
Had a great experience Selling, transferring in, then buying a car. Honest and competent sales and service. Perfect place to get our next car or truck.
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July 2024 by Johnny Lewis
Shadiest service department I've ever seen. Went to have a problem fixed, left with a new one the previous "fix" created. Went to have that one fixed, they charged me a hundred bucks to shrug and say "Normal wear and tear."
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July 2024 by Adam
Every thing was perfect except a manger called Scott ruined the servers by refusing the delivery. after we agreed to be delivered..
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July 2024 by Vanessa Novoa
Very disappointed with the Sales Manager Darren.
Yes, i admit, i came in a hour before closing but we had disclosed that we were at another carmax and the vehicle we were interested in had a hold. We drove all the way from another carmax to look at the same vehicle they had in this location.
It Shall go without saying but the hours come with the job ESPECIALLY as a manager. Darren’s behavior was unprofessional. My family felt very mistreated and Judged. We were willing to even come the next day for paper work but he personally ruined the sale.
Its so unfortunate to even write this review because our salesman Carl was so professional and genuinely wanted to help us. He wasn’t worried about the time. I’m sorry for salesman like Carl that have to deal with a manager like Darren.
