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“A wonderful woman by the name of Kay helped us and provided an outstanding experience. We called several locations and received terrible customer service until we finally talked to Kay. Thank you Kay for taking such good care of us!”
7:30AM - 6PM
7850 W Grand Pkwy S Suite 150, Richmond
Car Rental
“I've rented from this location for years and have had great experiences. I've had to rent vehicles a lot lately and Miss Angela and Joy have really accommodated me each and every time. They are always professional, pleasant and patient when working with me. There's another Budget that's a little closer but I chose to continue renting from this location. Thank you Miss Angela and Joy for providing outstanding service!!”
“Great service. Had the vehicle that I needed. Customer service agent, Christopher Adigwe, was extremely professional, Pleasant and accommodating. I was running in and out on my lunch break. I called ahead to let him know. Unfortunately he was the only person working the desk at that time. However, he did expedite me to ensure that I was able to get back to work on time from my 30-minute lunch break. I had a moment to watch Christopher in action prior to him assisting me and he exhibit the same professionalism to me as he did the rest of the people waiting for vehicles despite him being the only service person he moved efficiently and swiftly to ensure we were all taken care of. I'd go back again with agentslike him behind the desk. Renting was a breeze.”
7:30AM - 6PM
7850 W Grand Pkwy S Suite 150, Richmond
Car Rental
“There was major confusion on my reservation which could have been a disaster, but Rocky resolved the situation without hesitation. Her customer service and adaptability was quite impressive.”
Car Rental
Car Rental
Car Rental
“There was a two-day delay due to confusion about a specific auto part needed to complete the repair. Our vehicle was repaired, and I'm back on the road! Thank yall!”