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July 2024 by OSCar Carlton
Known buzz forever.. Something isn’t right for the past month.. DOES ANYONE KNOW WHATS GOING ON??? Buzz has never done this.
That man is always there.
Please explain… someone?!?!
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May 2024 by Rj Johnson
Do not set up auto pay. This place continued to charge even though the unit was closed out the previous month, getting a refund through them was impossible. Everyone you talk to says they can't do anything. I had to put a stop payment through my bank and have my bank get my refund. For the price they charge use a buisness that will actually do right by their customers.
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January 2024 by Taylor Laufenberg
They consistently go above and beyond to provide excellent customer service!!
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December 2023 by Lisa Bisceglia
They were not prepared for my rental, and when I received it the guy apologized for the messy truck. It was my first time to rent a truck so I didn’t know how clean to expect it so i responded to the questions indicating it was clean. When I returned the truck to a different U-Haul, I was told it wasn’t clean so I had to pay extra for it to be cleaned! So beware you have to be very specific about even the smallest amount of dirt on the floorboard
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November 2023 by Tom Kuykendall
We had a billing issue that was rectified immediately when I contacted the location manager. Buzz was professional, friendly, courteous and very helpful. I appreciate his help in fixing our issue. Buzz - Thank You very much for helping me today
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November 2023 by Stacey Stone
Buzz is the best! We've had two storage units here since April and anytime I need something or have a question he's always gone above and beyond. He even stayed past hours to help me with a moving truck. Highly recommend this placed based on Buzz alone. Excellent customer service!
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October 2023 by Robin Rettew
Very helpful.
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September 2023 by Hanh Do
I was very happy with this storage because its location. Then I got a bill with a huge increase(from $152 to $200+). It’s unacceptable. No one increase for any kind of rent. Within 24 hrs I moved out.
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September 2023 by Chadi Abdallah
Excellent service! Convenient location.
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August 2023 by Amy Hernandez
Great place so far. I’m moving my things from Mission Texas to Richmond & the guy running the place allowed us to park the 26 ft moving truck overnight at the facility to avoid any HOA issues.
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August 2023 by Kenzie Bonner
The property manager “Buzz” was super helpful with selecting what size u-haul to get. he asked very detailed questions to make sure i had the right size and let me see the insides of several trucks to ensure there was enough space. this was my first time ever renting a u-haul and he was very transparent about costs and explained the best way to pack up. Buzz even told me the most efficient ways to unpack my things into a storage unit. I’m thankful i went to Move It Storage and was treated with the kindness and understanding i needed during such a stressful time. THANK YOU BUZZ
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August 2023 by Chris Stammann
Can't say much I was picking up some items from a friend.
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August 2023 by Google user
The property manager “Buzz” was super helpful with selecting what size u-haul to get. he asked very detailed questions to make sure i had the right size and let me see the insides of several trucks to ensure there was enough space. this was my first time ever renting a u-haul and he was very transparent about costs and explained the best way to pack up. Buzz even told me the most efficient ways to unpack my things into a storage unit. I’m thankful i went to Move It Storage and was treated with the kindness and understanding i needed during such a stressful time. THANK YOU BUZZ
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May 2023 by Isabella Lopez
Orville helped my husband and I quick and fast no hassle. He helped us get a uhaul truck and a storage unit for an affordable price
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April 2023 by Butch Boston
Good storage , but the guy who stays there is never in the office when it clearly says hours on the door ..
