-
October 2023 by Hannah Escobar
Good and trustworthy childcare is difficult to find. After weeks of extensively and patiently searching for a childcare center that I can trust to keep my child safe and happy, I decided this might be the best fit for my 3 year old son. I was excited to transfer my son to a nice facility that seemed to be professional and personable. I called this daycare to kindly ask for their “licensing number”, which I innocently and naively referred to as a “provider number”- what a terrible mistake. I was met a repulsive attitude and questioning as if I was some sort of imposter. I heard obvious and plain bickering in the background of continued questioning and scrutiny. I explained 3 times that I needed this number to provide to CCMS as I would like to transfer my son; and need this information to fill out the transfer request. I work in technical support and I receive calls constantly where the customers are using the incorrect verbiage and there is a constant disconnect with terms that I am familiar with and they are not. Using context clues- which I clearly provided- I am able to decipher what the customer means and professionally and politely correct them in order to be as helpful as possible. Unfortunately- that was not the case. I figured after explaining myself multiple times that it would be obvious what I was asking for. Once I was fed up of being questioned for no reason, I asked to speak to the director. The Hispanic lady that I was speaking to on the phone LIED to me and told me that she was the director. How horrendously unprofessional. I eventually got to the director- who by then was infected with the contagious attitude from the previous lady. She corrects me and asks “Do you understand why we are not able to give that number out”? As someone who runs a business, it is YOUR job to understand why I am upset, de-escalate the situation and perhaps apologize? Not the other way around. I am not stupid- but was treated as such. I do not care, in fact, I could not care less that you are about to go on vacation. You are there now, and you could have easily and peacefully taken the phone to sort out the situation in a professional manner. I am a mother, I am a potential paying customer. I am so glad this phone call happened, as I can now scratch this daycare off of my list and continue my search. I do want to mention the assistant director. She was amazing and truly the one who sold me on this daycare. Thank you for being so informative and professional. I can tell that she was a genuine and kind person who deserves her title and more. She is the only reason I am giving 2 stars instead of one. Please do not even respond to this review as you had a chance to correct this issue over the phone and decided not to do so. I am not interested.
-
August 2023 by Becca
Used words to describe my child like diva and drama queen but when asked how she’s doing told by the director Cindy “no news is good news.” Next week being told they left my child unsupervised for a unspecified amount of time and was assaulted by another child. Never followed my child’s allergy guide and continued to provide her with red dye 40 and HFC. New school describes my child as sweet and kind.
-
December 2022 by Holly Rodgers
Both of my children have been going here one since she was 2 and the other since she was 6 weeks. Everyone here has been extremely nice and really caring. They treat our kids like Thier own and that comforts me to know our kids are safe and well taken care of.
-
December 2022 by Jennifer Moreau
Little Tyke is the BEST! Both of my kids attended there 7 years apart and were more than ready for kindergarten. I recommend them to everyone.
-
December 2022 by Marisa Leyva
The staff is very nice and friendly. I love how they are patient with my 2 yr old as he is taking his time getting accustomed to attending daycare since June 2022. I have 2 teenagers that attended this location when they were toddlers, now I have my 5 year old and 2 year old there.
-
December 2022 by Brandy G
Little Tykes on Baker Blvd is the best daycare center and I would recommend it for anyone looking for one. They are always having activities for the children as well as family events. My son who is now 3 has been enrolled at this location since he was an infant. He loves "his" Trisha, Bridney, Mimi, and every other employee here. I can honestly say that everyone has provided the best care for him even when he is trying to find trouble to get into. I never have to worry about him while I am at work since I know the best of the best are caring and loving for my son like he was their own.
-
December 2022 by Angela
I have been at this same Little Tyke since my son was 2 1/2. He about to turn 9!! I also have a almost 4 year old there that has been there since birth lol!! There are 2 that have been there since I have. Trisha and Misty are like family!! They are amazing and love on my children and help me with every day mom things!! They are dedicated to say the least!! Thank you for taking care of my little mischievous boys!!!
-
December 2022 by April Ericksen
Both of my children attended Little Tyke Richland Hills. So many of the staff became our family and loved my kids as their own. We have laughed, cried and celebrated together. I'm so thankful to have you all in my children's life.
-
December 2022 by Rebecca R.
My daughter has attended the Richland Hills branch of Little Tykes from the time she was 18mo until the present. She is currently in first grade and unfortunately attends a school this site doesn't pick-up at, so now we are only there for summers. My daughter has loved her time there and adores the adults there.
-
December 2022 by Amanda Brewster
The absolute BEST childcare I could ever ask for. Little Tyke on Baker Blvd. has completely put my mind at ease when it comes to the safety and happiness of our son. They are sweet, friendly, and go above and beyond in all areas!!! 100/10 would recommend!!
-
December 2022 by Najwa Daniels
The ONLY center I trust with my children. Since my two older children attended this center years ago, I was thrilled when I was told they had space for my baby. The open communication and the way that the teachers interact and love on those children, makes me feel comfortable leaving my child in their care and soooooo thankful for them. Thank you ladies for all that you do! ❤️
-
December 2019 by Shay Brown
This center by far has been one of the best that I have placed my daughter and son in. When I came in to tour everyone was so kind. I am a single mom so providing for my daughter was a must. But, I needed her to be in care while I provide for her, my unborn son at the time and myself. My daughter immediately got her feet in and made the center her own. The love they had for her and my family was amazing. The director at the time was Mrs. Christy and she was amazing she worked with me and I was soon able to place my son in the care of their infant room staff. They truly were a blessing in nurturing him and being mommies outside of me. All of the staff is beyond what I can ask for. Mrs. Trisha is amazing she is the new center director, Mrs. Lorie is also just as amazing. If you all want a reliable family filled atmosphere this location is for you. I can’t speak for everyone, but I know I can speak for myself and my kids. We love you all truly!!!
-
December 2019 by Taylor Morrison
First off, I don’t leave reviews unless they are extraordinary in nature. Little tykes Richland Hills has the best culture for growing young minds. It starts with Director Trisha who greets us every day and takes care of every concern no matter how small the incident and treats us with the most respect. My littles teacher is next. All of them have been great but one stands out the most. Miss Misty, who teaches the two year old bunch, loves these kids like her own and takes great care of my little. To her she is known as Mimi. Some days my little only gets out of bed and gets dressed without crying because we ask if she wants to go see Mimi and her whole attitude changes for the morning. This is something special and tells you a lot about how she treats these kids for them to WANT to be away from home with someone other than mom or dad or grandma etc. She deserves to be recognized and rewarded as she has made our life significantly easier and with peace of mind that comes with knowing you don’t have to worry about the care you child receives. In closing, this facility rocks and if you have the chance to let your child attend. Do IT!
-
December 2018 by Jennifer Ford
I brought my son to Little Tyke in Richland Hills after he had had a bad experience at his old daycare. Immediately the Director Christy was very warm, loving and concerned about making his transition easy. She moved him very quickly into the older 2's. That's where we met Natalie, who was so so great with my son. He loved coming to the daycare everyday and i greatly appreciate the love and care everyone had for him. We had to leave due to location and we were incredibly sad. I would recommend this daycare to anyone.
-
December 2018 by Alicia Unknown
My daughter started going to the Little Tykes on Baker Blvd. in March. I was a nervous wreck putting her in Daycare. The Director Christy assured me she would be well taken care of. I was worried only because my daughter who was not quite 2 yet had never been in that kind of setting and she was really shy and was afraid of new people. I am happy to say that my experience and my daughters experience have been amazing. I mean all the employees are very nice and genuinely caring, as it should be when you are in this field of work. I know they will save breakfast for my daughter if we are running a wee bit late. I love they have activities for the families. We attended the Garden Party and it was fun they had music, games, food and obstacles. I also like that my baby is always in a good mood when I pick her up. I feel at ease most definitely and my daughter has come out of her shell. My daughter who was painfully shy will say hi to anyone now and she is making friends, it's like her second home. Oh!! I have also seen them clean the toys several times since going here. I love Little Tykes on Baker Blvd. I would recommend this location to anyone. I have had no issues with this location and love the fact we get a little report card (not really a report card) but it lets you know what and how much your child ate, his/her mood and if there is an incident you will be aware of it. I have not had any issues. Everyone here is amazing. Thank you so much to everyone at this location for being awesome and taking good care of my little one.
