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July 2024 by Arthur Philpott
I submitted payment for July's rent to Rent Cafe via CVS. My leasing office didn't receive payment which prompted them to leave a notice to vacate on my apartment door for non payment I go back the CVS location to inquire about my issue only to be told by a manager, there was nothing that could be done... once the barcode link to Rent Cafe has been scanned. This is very disheartening and frustrating ....to get a flippant attitude about an issue that fully lies with CVS. So you they can't track where money was delivered ....when it's obvious the error has been made on their behalf. Due to the time of day, customer care and the leasing office are closed but tomorrow morning, I will be calling customer service of all parties with my grievances. Someone has my money and they need to figure it out....I did my part!! Zero stars recommended but they get one cause I can post this review with out one!
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July 2024 by M’leena Monet
The manager at the pharmacy Sammy was very helpful and kind. I had a issue with my insurance and was very upset. Sammy took the time to understand my concern, explained how he could help, and was prompt with a solution. I an very glad that he is there he takes is job seriously and very professional
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June 2024 by Nidia Flores
The staff is very friendly, especially the lady who speaks Spanish, very attentive and patient to answer my questions and available to help me.
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February 2024 by Leslie Benker
It's a regular drugstore, but it's always clean.
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February 2024 by KATIE BLANN
Don't shop here unless you want the police called on you. I shopped here to get some everyday items. But because I was wearing a hoodie and a "backpack" style purse. The police were called and harassed me of shoplifting. I showed officer Sexton and officer Thomson of good ole Richland Hills PD, all of the contents of my bag, pockets, and my shopping bag WITH my receipt. And they continued to be question me!! They even wanted to conduct a body search!! Absolutely ridiculous. I will NEVER shop here again. Even tempted to return my $40 worth of items.
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February 2024 by Amanda B.
Absolute worst customer service ever! My toddler was having liquid Amoxicillin for the first time ever, at no point was I asked "Is this your first time using this medication?" or told there were flavor options. She was given Bubblegum. After three days of fighting and having her spit it out everywhere, I called back and asked if I could get a different flavor and use my refill to get it. The guy told me that I should have added it to juice. Well duh, I did all that and Bubblegum isnt juice flavored. Whatever. He tells me that insurance wouldn't cover it. I said that's fine, I'll pay out of pocket for the headache. How much? Puts me on hold, comes back and says, "Yea insurance won't cover it until the 14th." (It's the 9th). "No big deal. How much is it though?". He says "Hold on let me check. $26". "No problem, can I go ahead and get that filled? And just for customer service feedback, can you make sure your techs are asking for flavors, because I was never asked and now I'm out $26." I said this politely, not a big deal, people make mistakes. I work in customer service and probably am the most patient person ever. His response "Well you should have told us.". Instead of just saying Sorry that happened, let's get you the right flavor. I let him know, it's not my job to ask. it's his. And how was I supposed to know? Its my first time giving my toddler a prescription. I had to ask what to look for in case she has an allergic reaction and the pharmacist was like "Hives or a rash. Have a nice day!" and shut the drive thru window. Like how about caring about your customers and your job? People coming to see you are obviously sick, so why be rude? Customers should be treated like a GUEST. Greet. Understand. Explain. Suggest. Thank. Its not rocket science. So I highly recommend the amazing staff at Walmart pharmacy, on 820/Rufe Snow, who always ask and are patient and happy to do their job.
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December 2023 by Janet Joyner
The store manager, Divatae at 7200 Blvd 26 in Richland Hills, TX. went way above and beyond to help me!
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December 2023 by Sylvia Harris
I have never been impressed by any of the employees or the customer service provided atany CVS location in the Fort Worth area. But tonight the tall young male manager on duty at 5:50 on December 1 was really amazing. Very friendly and sweet, if I lived in this area, I would definitely be shopping at this CVS only.
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November 2023 by Young Joo Park
Pharmacy so terrible. They made a sick patient wait for more than 3 hours. That’s why they 2.8OMG?
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September 2023 by Lynn Ramírez
Photo print is great!
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August 2023 by Tina Taber
I was standing by the photo department waiting to ask the two workers there a question. They were talking so I waiting patiently. They kept looking at me but kept talking. Another lady walked up to the register and she immediately got asked if she needed help. The customer service here sucks!!! That is all!!!!!
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August 2023 by Luis R Colon
Stop by to get a prescription
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August 2023 by Arman Moridi
Great pharmacist!
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July 2023 by Amber Amber
If it would let me rate without stars I totally would. I pay monthly to GoodRx gold and they had a discount on my prescription that I was picking up. Gave the pharmacist the info showed them the coupon and it was $10 more than the coupon. They said they do not match what the coupon says. I do not recommend this pharmacy to anyone. Worst customer service I've ever had!!!
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July 2023 by Charlotte Gonzalez
Really appreciate Natalia and all her help with the photo shop! She was patient and kind when my photos were not printing correctly and helped me solve the issues.
