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October 2024 by Kia Bass
I’ve used them in previous years. I went to this specific location, because they had what I was looking for brand new. I asked what all was needed, so I could be proactive on my part. Being that I was in a car accident and needed my bed ASAP. Spoke with Davion (sales manager). He informed me that they would be able to deliver to me the following day As long as my references checked out. (Not a problem bc they did) My problem came when. I had to keep calling to see what the hold up was. Davion claimed oh we need to verify with your leasing office. I’m like you didn’t say that before. I could’ve provided you with my new lease. (Which is what I’ve done before) Then he states he need to confirm my job. What was the point of me logging into my company system and emailing you my current payslips? Then when I said forget it cancel my order. He asks if I received an email confirmation of the return. I said no which he already knew the answer to that. I informed that I needed a copy for my records. He said oh you’ll have to drive to the store and get a copy. It’s against their legal policy to take a picture of the receipt and email or mail it. Full of crap. Then he handed the phone to a Philip whom tried repeating. The very same nonsense that Davion was giving. He said the general manager was going to call me. The general manager never called and I still don’t have my receipt. Horrible communication across the board. Do better set expectations and apply them!
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September 2024 by Jamie Washington Johnson
Awesome service
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July 2024 by Jasmine Garrett
Had a great experience, would definitely shop here again
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June 2024 by Isaiah Giles
They were fast and friendly. The down payment wasn’t high and i would recommend to others
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December 2023 by Brittany Hawthorne
Kimmie is awesome ?
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October 2023 by Thomas Garza
Detra was great easy transaction nice people
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October 2023 by Alexis Rodriguez
Craig is amazing! Very nice, made the process so easy & fast!!
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October 2023 by Janiqua McKnight
Quick process and everyone is very welcoming.
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October 2023 by Lashauna Prince
Love love
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October 2023 by Amy
Very helpful. Very nice people. Very fast.
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October 2023 by Tita Rojas
It is very pleasant to go to the store always trying to give me the best purchasing options and try to solve my difficulties in my purchases. I like the attention of the manager
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October 2023 by Richard Hornak
Theyve worked with me on so many levels. My Go-to first.
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October 2023 by Juan Perez
Great customer service, thank you Stephen!!
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October 2023 by austin stewart
Amazing service
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September 2023 by Geneva Billue
Very good ?