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April 2024 by Ricardo Rodal
They don't want to refund me for an unjustified charge, I canceled my subscription and they charged me anyway, terrible customer service, I've already been waiting 21 days and they haven't returned my money.
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April 2024 by Andy Galloway
Nice people, great place to work out
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March 2024 by Henry Schmidt
Went to this gym for 3 years and the upgrades from the remodel were amazing improvements. Staff was nice in the morning and let me get in an out. Equipment was maintained through the time. Canceling my membership only took 10 minutes. Going to miss how clean the gym was and how easy it was to get in and get a good workout done.
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February 2024 by van anderson
I have been a member for 3 months. I wasn't sure what to expect, so I've hung on to my previous gym membership just in case I regret my decision. I must say that I love this gym. It has great equipment and super clean but the staff is something special. They really make you feel at home and make the whole experience even better. I have also done 3 months of personal training, so far and the sessions are the highlight of my week. Coach Aaron has really helped push me and keep me accountable to my goals. Go for the facility, amenities and price. Stay for the people. They make great smoothies too.
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February 2024 by Karina Gonzalez
First time here & I was impressed by the customer service, the staff helped me with questions I had and also very welcoming. I was motivated to work out even more. The gym is very clean and the layout is simple and straightforward. I would recommend this location to family and friends , but 3 of my family members are active members here as well. Haha
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February 2024 by Donald Diamond
Visiting on a regular basis, signed up for 3 day free pass. Friendly from the desk on! Spoke with Steve , a trainer there. Full of wisdom and knowledge. Very clean and spacious and well lit! Excellent selection of kettlebells and floor space.
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February 2024 by Litemare Of Dallas
Great staff and nice equipment.
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January 2024 by Maya Fakir
Best gym i’ve been to in DFW. Too bad I need to move. ☹️
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January 2024 by Jenna Cabral
This is an okay gym. We started coming here after Gold’s Gym closed. The front staff is nice and welcoming. It’s pretty packed and hard to find available machines/weights Monday through Wednesdays in the evening. Bathrooms are always clean.One thing I really don’t like is when they play very loud music over a Bluetooth speaker. Most days they just play a variety of genres over the intercom system. The intercom’s volume is acceptable and I can still listen to my preferred music peacefully, without having to blast my headphones all the way up.01/18/24 Update: haven’t heard/seen the speaker again, thank you for listening to your clients & shoutout to Enrique (front desk) for always having a smile on! :)
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December 2023 by Richard “Ricky” Gutierrez
Retro Fitness is cheaper than LA Fitness with most of the same equipment, and less judgmental than Planet Fitness with more heavier weights (seriously who doesn't grunt when lifting heavy? Get over yourself Planet Fitness). Jim set us up and we've been going since August.
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December 2023 by Marta Ojeda
They don't have hot water and they don't even put any ads, I asked the girl and she had a bad attitude...the shower area had stagnant water. More or less the place??♀️
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October 2023 by maridean arch
I actually moved to Retro after my Gold's Gym closed down. I was very reticent at first, but the staff is more than helpful, friendly, and completely put me at ease. I actually just got done with a 2 hour workout! That's how comfortable I am now ?
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October 2023 by Husni Abugosh
Retro fitness provided an easy experience. Alicia helped me out and she provided excellent customer service and quickly got me taken care of efficiently. Definitely made my day !
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August 2023 by Rich Kordsmeier
I was in to cancel a membership. If I cancelled right then and signed up later, it would be more expensive. They offered to suspend it at no cost while I contemplate not going for another 6 months in which I could unsuspend at anytime or cancel all together. They weren't pushy, they were polite and prompt. I can appreciate that. Didn't check out the machinery, but it looked like less machines than when it was YouFit. Nice people to deal with from my encounter.
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August 2023 by Marcus James
We went there to tour this club and was met at the front by an individual who apparently was having a bad day. No greeting, no smile, not willing to help or listen. She questioned us repeatedly and never waited for our answer. Definitely not an inviting atmosphere. Our money and time will not be spent here.