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December 2023 by Donna Shackelford
Ed is great tech and manager. He understsnds the customer's needs. Is knowledgeable, flexible. I'm glad Verizon has employees like him. That will keep me and my friends coming to Verizon. Monica
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November 2023 by Katy H.
Josue, Daniel and Bekha and the entire staff will ensure you get the best deal, most discounts and promotions. They clearly explain all the options without overwhelming you. This entire store is great!! They did way above and beyond their job. Staying late and answering multiple questions with a smile on their face! I am soooo happy I switched my three lines over from AT&T! A new Verizon customer and could not be happier! Better rates and MUCH MUCH better customer service
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October 2023 by Sire Lando
Verizon is blessed by their associate, Jeremiah, who has truly redefined the essence of what exemplary service should be. From the moment I approached him with inquiries regarding purchasing a new iPhone, to the meticulous process of upgrading my entire suite of mobile devices, Jeremiah demonstrated unwavering professionalism and knowledge.His profound understanding of the products, combined with his clear passion for assisting customers, ensured that every single question I had was answered with precision and clarity. It's not often that you encounter someone who can bridge the gap between tech jargon and user understanding, but Jeremiah did just that, making the entire process seamless and enjoyable.Furthermore, I was particularly impressed by how proactive he was in ensuring that I received all the electronic upgrades and discounts applicable to me. In an age where one often needs to probe and ask to receive such benefits, it was refreshing to see an associate take the lead and ensure that the customer gets the best deal without any prompting.I want to express my heartfelt appreciation to Jeremiah. He stands as a beacon of what customer service should be, setting a gold standard for others in the industry to emulate. Kudos to Verizon for having such an exceptional associate on their team, and many, many thanks to Jeremiah for making my experience memorable and stress-free.
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October 2023 by DeAndre Horn
Jeremiah St. Cloud was really helpful with two upgrades and helped me get the most out of my old IPhone and he also helped me get a new watch because I had no idea about the deal with getting a new iPhone. Any questions I had he was able to help me with which was amazing. Verizon is very lucky to have an employee like Jeremiah!
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September 2023 by M R
Don't go here.You walk in and the vibe sucks.They play with their phone when they should be helping you.
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July 2023 by Michael Thomas
Jeremiah St. Cloud did an early upgrade to save money on a new phone, my wife also got a new phone and an apple watch for $10 per month and transferred everything for us and installed screen protectors
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July 2023 by Shawn Strait
Jeremiah StCloud was an amazing employee. He explained everything clearly and professionally. Helped with all questions and concerns. Very good employee!
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July 2023 by Jacqueline STEPHEN
Jeremiah St. Cloud was wonderfully professional, detailed, and engaging. Awesome experience for myself and two other family members. He went above and beyond our expectations.
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July 2023 by Katy Sheffield
Caleb is super patient and nice. I really appreciate the time he took to make sure I was taken care of.
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July 2023 by M S
Jeremiah was very helpful. Highly recommend. Good guy, good name, good service.
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May 2023 by Michael Campbell
Jonathan Bradberry did a great job, getting a phone these days requires a knowledgeable person. Jonathan is that guy.
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April 2023 by shahram dehlavi
Never ever go to business with this irresponsible ans rude people. i wish it was abale to use zero star for this people. im wondering how verizon let these rude people work for them.
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February 2023 by Denys Polishchuk
Ali the team lead in the company is great and very helpful. He knows how to take care of his clients and makes sure everyone has a smile on their face. Very understanding thoughtful and knowledgeable. Leaders like him are base of any successful business
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December 2022 by Aaron Heilbrun
My iPhone XS was a lemon. The facial recognition failed. Then calls wouldn't work. I could make them but not hear anything. Thania was extremely helpful. We were able to warranty the device. Everything works again. Really appreciate her help!
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August 2022 by Henry Enriquez
The salesman wanted to argue and was frustrated because he struggled to figure out how to release an iPad Pro. I thought this was a corporate store. The black guy today could care less about the customer.I think he didn’t care because it wasn’t his commissions. He selfish and not a team player. Creates a negative culture.I Called the number provided belowThey put you on hold and never come back on the line.Verizon should validate the service they provide. This place is like an unauthorized cricket cellular reseller. Yes it’s really bad.
