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October 2023 by Kelley D
Been here twice. Honest pricing. Good guys to work with.
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July 2023 by Jesline Sara
I had a strange rattle noise coming from my car and asked the Star auto mechanic if he could test drive my car before I agree for repairs to ensure the previous mechanic who test drove my car had diagnosed the noise correctly. Star auto said it is a $45 charge for them to drive it down the street so that they can listen for the noise. I have been going here with various cars from my household for a while, and this is the first time I was asked to pay this fee when in the past in similar circumstances, this has never happened. I made sure to clarify if this was a new change, and the mechanic insisted it was not. This was strange to me, and I am not sure if this is common practice, but I am posting this here for other customers' awareness.
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July 2023 by Kurt Klobassa
Since first coming to Star Auto, I've moved, and I continue to deal with the 45 minute drive to give them my business. They are timely with their services, forthright with their expected costs, honest and educative with their repairs, and accommodating with my schedule.But what prompted me to go so far as to provide a public review was when they quoted me a charge of 2/3 of the next cheapest quote for an air conditioning repair.Services: General repairs & maintenance
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May 2023 by tommy “Tutone”
The best commercial mechanic shop I have found. We have been coming here for over 15 years. Very honest and fair. Unlike the franchise businesses, they will never upsell you with anything you do not need. When they suggest a service, it’s because it is needed. I have had second opinions before which always confirmed what they had already told me. I trust these mechanics completely, and will continue to use them for any auto repair, whether minor or major. They care and fix it right! I have compared their quotes with other mechanic shops in Richardson and they have always been competitive in their pricing.
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May 2022 by Trish Hammons
Quickly diagnosed and repaired my vehicle for a very reasonable price. Additionally, they aired my tires up without me asking them to do so. That may not be a big deal to some, but it meant a lot to me and demonstrated their concern for details. I will definitely take my vehicle there again.Service: General repairs & maintenance
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April 2022 by Jill Sizemore
I went there last year to get my car inspected for my annual tags. When I returned this year they had me in the system and after returning about an hour later ( the inspector was at lunch) I was in and out and pretty much 20 to 25 minutes. No bells and whistles but there is indoor and outdoor seating and of course where would we be without our cell phones to play with while we wait?! All I can say is that they're fast efficient and courteous. I have no experience with any other work other than inspections.
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April 2022 by Joshua Kaplan
Amazing. These guys quoted me a lower price than usual over the phone. So I came. Then when I got there they realized that it was not normal, but they honored what they said anyways and saved me a lot! Also they are really nice people and provide a great service. I highly recommend them.
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February 2022 by Evan Soloway
went in to have an aftermarket catalytic converter installed in my subaru for cheap. the car sounded like a nascar racer after. Took it into meineke and they showed me that one of the gaskets was missing and the part was not correctly fitted to my engine. these mechanics are not AAA certified and should not be trusted. the 4.6 google rating is not reflective of the quality of service. maybe routine jobs they can do but anything beyond that don't bother.Service: Exhaust
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January 2022 by Vanessa MacFarlane
Miguel and his family are very honest people. Dealt with Miguel for 16 years. Very honest reliable family.
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December 2021 by Anthony L.
This is my go to shop to do work that I can't do or don't want to do. I have been a customer for seven years and they have always been fair and reasonable with their pricing. I have taken them five different vehicles with all sorts of issues and they fixed everything as promised and on time.
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November 2021 by Ralph “Buck” BUCHANAN
Great place for all your auto problems, quality service and dependable repairs at fair prices. Craig and Steve will do you right every time. Been a customer for 20 + yearsService: General repairs & maintenance
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November 2021 by Paco O.
Star Auto Service has been around for years. They are professional and reasonable. They only repair what needs to be repaired and will not push additional work just to increase business.
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September 2021 by Laura Dorsett
I have found my car's new mechanics. They fixed the mess that another mechanic made. I'm going to go back get the air conditioning worked on. And they're even going to do a little bit of body work for me. And all with a song in the voice and a smile on their face. See these guys trust these guys. I love these guys!!
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August 2021 by beth nystrom
This company has helped maintain my two different cars for 6 years. Even would take me home while car repairs happened and returned me to the service center to pick up my car! Family values. Honest assessment. Good price. Quality service. Never a complaint re work done. Wonderful people. Thanks!!!!Services: Tires
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April 2021 by FARRAH KHAN
The best place ever! I am glad I found this place for all my car needs. Megal , Norma and all the staff are very helpful. I don't feel like going anywhere else ever since I found this place. I am their regular customer and feel happy with their work.??
