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March 2024 by PatJohn Ashkin
I recently had the pleasure of staying at the Renaissance Dallas Richardson, and it was an exceptional experience from start to finish. The highlight of my stay was undoubtedly the breakfast buffet, which offered a delightful array of delicious options to kickstart my day. What truly made the experience memorable was the outstanding service provided by Alex. Her attentiveness, friendly demeanor, and willingness to go above and beyond to ensure a wonderful dining experience truly stood out. Alex's impeccable service made each breakfast a delightful and memorable affair. I highly recommend this hotel to anyone looking for a fantastic stay with exceptional dining experiences.
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March 2024 by John Caras
Jairo is one of the hotel staff who is always kind and helpful. I highly recommend staying here.Rooms: Very spacious and clean.
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March 2024 by Darlene Molett
Stayed one night for a work trip and had breakfast at the hotel restaurant. Our waiter Jairo was a delight. Good food and great service.
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March 2024 by Ameer Abdul
Best hotel experience in Dallas. Service was nothing short of exceptional and the hotel is beautiful. Lawrence was very sincere and was a great smile to be welcomed with first thing in the morning.
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March 2024 by Pablo Leininger
This is one of my favorite Marriott properties to stay in it’s Texas! Great staff! The fitness Center is large and the trail right outside the hotel was a great way to start the day. Food was superb we ordered in and enjoyed the view. A 10/10 experience.
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March 2024 by Marvelous Music from Maui
Aloha. This hotel is beautiful and some of the staff stood out for exceptional customer service, namely Jairo in the restaurant! Upon check in, I was misinformed about when breakfast ended in the lounge—I was told 10am. I have the Bonvoy platinum status, and so having our free breakfast in the concierge lounge is a big plus. The next day we missed our complimentary breakfast since it was passed 9am. We went to the front desk to see if they could comp our breakfast in the restaurant since we were misinformed about lounge hours. The agent we first saw wanted to help us out but upon talking to her coworker, the coworker then told us we were out of luck, basically too bad—-definitely not the Marriott style. We proceeded to the restaurant where Jairo greeted us and we were bummed and he asked us why and we explained. Jairo tried to the explain to the front desk that they could comp our breakfast but they denied him too. He was so wonderful though that he restored my faith in the Marriott way when he comped our breakfast!! And he was so friendly and understanding!!! Yay Jairo!!!Rooms: Wonderful
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March 2024 by Brenda Craft
Rooms are extremely too dark!! Even lights over bed were very low, couldn’t read!! Hard to look at yourself in a wall mirror in entry hall without a light!! Light in entry was right by door which was good but left mirror very dark! Update lighting & it would be a great hotel!!Rooms: Rooms extremely dark!!Walkability: Italian restaurant across street within walking area is excellent!!!Noteworthy details: Food In restaurant hotel is excellent!! Bar super nice!
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March 2024 by Sergio De Leon
Lawrence is a pleasure to have attending breakfast and will add value to you experience at the Renaissance hotel.
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March 2024 by Kelly Martinez
Beautiful property, clean rooms, great view of the city outskirts, and excellent customer service! Lawrence is an awesome guy great guy! Overall great experience at this hotel 10/10Rooms: Clean rooms.Food & drinks: Excellent breakfast!
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March 2024 by Terry Li
This is one of the best hotels for business I have stayed. Staffs are extremely friendly and helpful !Highly recommended !Food & drinks: Good varieties !
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March 2024 by Roxy
I loved this hotel.The room is very nice.I went with my emotional support pet and they gave me a card to put on the door that said: pet in the room. Excellent so that when they do the service, they are careful that your pet does not get out. (Or I guess they won't do the service while that sign is up)I didn't love the Starbucks inside the hotel because they basically didn't have anything.I didn't eat at the hotel.I used the gym, something basic but useful.I recommend it!!Rooms: Big and nice roomWalkability: I took my pet outside to do his business and he is great for walking.
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March 2024 by Marek Vesely
Excellent stay, clean renovated rooms, awesome food, Ben and his team did marvelous job during our conference. Thank you !!
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March 2024 by Scott Kovalick
Beautiful hotel with warm and welcoming staff! One of the best experiences I’ve had in a hotel the past couple years. I’ll be back!
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March 2024 by Mo & Co
The customer service was amazing, but the room was worse than the Aloft room I got for half the price. Will be staying at Aloft in the future.
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March 2024 by Rex Amsler
I stayed at the Ren for a weeklong conference. Meeting space, food outlets, stay and guest rooms are superb!
