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September 2023 by Barbie
I knew I was in for trouble when the moonroof on my Mercedes CLA250 wouldn't close. I called the dealer as well as several repair shops who quoted $3000 to $5000, along with a week's worth of turnaround time.Through word-of-mouth, I was referred to Jim and Precision Auto Care. When I called, I was so stressed about the cost and being without my car, I cried. Jim was kind and empathetic, and suggested bringing the car over to his shop.Jim did a thorough check and provided a detailed account of exactly what needed to be done, parts that would be required for repair, and most important - a reasonable cost. I would also have the car back by the end of the day.Jim kept me apprised of progress and I felt secure leaving the car in his capable hands. Not only is his work exemplary, but he showed me the broken parts so I was aware what he had replaced. This is not typical.I encourage anyone owning a Mercedes or other German vehicle to visit Jim for an exceptional experience.Service: Auto power window repair
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August 2023 by M Hannah
I had the best experience with Jim! Had an easy fix on my brake light sensor and he ordered the part that second and replaced it the next day very quickly. The kindest guy as well and he makes sure the problem is fixed before you go. Quick and easy service, the best car service I've had! Could not recommend this place more!
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June 2023 by Frances Arianne Peralta
Jim has been great. I’ve dealt with big company auto repair stores but Jim exceeded all expectations. He’ll ask questions about the car and diagnose the problem really good. I’ve recommended Jim to everybody I know. He doesn’t discriminate because I’m a woman while most auto repair stores will always look at my boyfriend for answers about my OWN car. He explains the problem, what it takes to fix it, and keep you in the loop for the turnaround time to fix it.
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April 2023 by Prateek Gautam
Jim is very friendly and provided me with perfect service. He didn't even care that I went to the auto shop just few minutes before closing!
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November 2022 by Alex Banaszak
Jim helped me with my lemon car. He explained everything and we got it fixed in no time. Jim is a great mechanic and anyone who has the pleasure of commissioning him will be in store for a great experience.
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September 2022 by M G.
This guy was rude and disrespectful. I went by his place of business three times and really got the runaround. The first time he sort of helped out, but he should have told me on the first visit that he is a Mercedes mechanic and does not work on Japanese cars, so I designed a sign for him on me, so he won't waste any bodies time if they drive a Japanese car.
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August 2022 by Charlotte Fitzpatrick
In trying to get a state inspection I was told there was a wiring issue with our 911s where the OBDII reader wouldn’t connect and needed to take it to a dealership for diagnosis. Pulled in to Precision Auto, explained the situation and Jim stopped what he was doing to help. He was able to inspect the car as there was not a problem after all. We have 3 German cars and will be back to see him when we need service.
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June 2022 by Elio Male
Jim is an excellent mechanic. I have been using his expertise for 10+ years, back when he used to be head mechanic at Mercedes. He is very knowledgable and has worked on a number of my cars. Furthermore, he is equipped with the proper software to diagnose problems. He cares about his customers and takes pride in his work and this is clearly evident. Dallas is lucky to have him. I highly recommend his shop.Services: Oil change
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April 2022 by Anthony
Jim is a very trustworthy mechanic as well as shop owner. I have taken my BMW to him whenever having issues and he has always ensured the car is fixed and running properly again. Overall, I would suggest this shop over any other and will continue being a loyal customer when experiencing frustrating car troubles.Service: General repairs & maintenance
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March 2022 by Bruce Anderson
Jim got me in and out in one day. Saved me some money too. Much more reasonable than the Mercedes dealership in McKinney who didn't have a lone car until April 21 and this was March 2. They also were so backed up that my car would have sat for days. Thank Jim for the great service. I will be back.
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January 2022 by Shpendim Nadzaku
I’ve been going to Jimmy for years now. He’s a master mechanic, diagnoses the problem correctly the first time and fixes it right. I go to him for everything because I’m so pleased. Whenever I’m asked if I know of a “good mechanic” I refer immediately to precision auto care because of my repeated good experiences with Jimmy.Services: Engine repair
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December 2021 by julius Dugay
Been going here for all my car troubles and Jim has been the most helpful. His expertise hasn't failed me yet and was able to fix all my car without any issues coming back.
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November 2021 by L E
Jim is the best! Never had any issues after getting work done. I have trusted him with my vehicles for over 4 years. Always available for questions with a call or text. He will know your issue and cost before you bring your car to his shop on most occasions. Decades of experience from Mercedes in multiple states. Will have my car towed to him before I think about going anywhere else. Go to Jim before thinking about going to a dealership. You wont regret it.Services: Air & Cabin Filter
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September 2021 by Derik
I don't usually leave comments like this but had to when it comes to the professionalism of Jim and his business. He works on all our cars and does great work. Honest and super helpful.Services: Air & cabin filter replacement
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July 2021 by Andrew Winston
Jim is great! Works on my BMW and has always worked on any vehicle I have owned. I trust him to work on my kids cars also! If he tells me something needs to be replaced, I never doubt his wisdom!