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June 2024 by Bryan Taylor
After reading the reviews and considering the proximity to my office, I decided to give Pitcock Automotive a try. I was hoping they could help with my failing A/C. However, the person at the counter seemed tired and disinterested and informed me that they couldn't even look at my car for at least a week. There was no offer to make an appointment—pretty much just a “go away now” attitude. Oh well, it was worth a try.
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April 2023 by Foo JH
These guys fixed my pinion issue really well and my Escape now drives so quietly and smoothly.
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March 2023 by robert ross malone
My son & I were talking about the various cars we've owned, and it brought back memories of the years 1977 - 1980, and a '69 Camaro I had as a teen. It started as a big block 396, and ended up as a big block 427. By far my favorite car, and Pitcock Automotive made it all possible with a couple of different engine builds! I was only 16 yrs old when I purchased the car... and I had no business owning it. It was way to fast. I broke engines & Bob Sr and his son's, Bob & Steve, kept fixing it. My super fast Camaro kept me running from the law, and collecting tickets!What a great experience in life (owning a big block '69 Camaro), and decades later, having wonderful memories to share...Thanks to the Pitcock family for providing me with some outstanding motors & some priceless memories!May peace be with you all - Robert
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February 2023 by Abbey Kokojan
Rude over the phone. Called somewhere else and got an immediate quote for what I needed done.
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November 2022 by Jc Wright
Great service at an affordable price! I think I found my new mechanic! The fixed my abs speed sensor wire quickly, without trying to upsell me on anything else, while beating out other mechanics and the dealership on cost.
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May 2022 by Elmerina Montejo
Highly recommend this shop for those who looks for fair and honest pricing of car body repairs. Mr. Bobby is very honest and gives the fairest price of the parts and labor jobs! He even gave me discounted price! Will definitely recommend this place to my friends & family!Service: Auto body & trim replacement
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March 2022 by Steven-Holly
So far so good took a work truck in to get fixed needed a Is cataletic converter they got it fixed same day and I feel pricing was fair really appreciated getting the truck back same day awesome.
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January 2022 by Kathy Holloway
I hadn't been to this business for auto repair since I moved out of Richardson years ago! Thankfully I remembered them and took my car in today. I can't tell you what a positive experience this was. This is a family-owned business since 1961 and I was treated with respect and dignity by both brothers, Bobby and Steve. I would definitely recommend this place because they are trustworthy, respectful and kind and did an awesome job on my car. The customer service was awesome and the price was exactly what they quoted me over the phone. No variation!
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September 2021 by Rick VanderPol
Always great and honest service.
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July 2021 by Trey O.
My A/C went out recently in my Chevy truck. Bobby and his team got me into the shop quickly, and they had the repairs done equally as fast. I was back up and running in no time, and the price was right as well. Lots of people recommended Pitcock Automotive on our neighborhood FB group, and I'm glad I trusted their guidance. New customer for life. Thanks again, Bobby!
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June 2021 by jolly martini
Were recommended by word of mouth from a friend.Had my turbo replaced with them. We had some issues due to parts being delayed in mail (no fault to the shop), but they kept in constant communication with me on status of repairs and parts. They located a pesky oil leak that I had during the turbo repair, and they fixed that too.Good price on repair, and my car is running great now. Car was returned cleaned.Was very cool that they kept me informed and apprised of the repairs, great communicatio. I will definitely be bringing my business back to their establishment and point poeple I know to them as well.
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May 2021 by Johannes Grande
My local Honda dealer tried for more than a year to fix recurring engine check light and sometimes badly misfiring on my 2000 Accord. They did a complete engine tune-up and replaced a control unit, at significant cost to both me and Honda. But the problems persisted.When recently the transmission would sometimes get stuck in 3rd, I remembered having successfully used Pitcock a few decades ago. They did a quick check and suggested starting with replacing the sparkplugs. That fixed all the problems, including getting rid of engine knocking, which the Honda experts told me was due to piston wear.Great service!Services: Check engine light diagnostic
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May 2021 by Elle R.
My parents wanted to get my brother his dream car (1990s Ford Bronco) for his 16th birthday. They were able to find one that didn't run, and turned it over to Steve and Pitcock Auto Service for them to fix up. Not only did they fix the car so that it would run, but they went above and beyond with all the bells and whistles that any teenage boy could ever dream of. Thank you so much Steve and the mechanics at Pictcock for making a 16 year old boy's dream come true. God bless!
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January 2021 by Misty Gaule
Great people and they stand behind their word. They take care of our work vehicles and my personal one too.
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July 2020 by PJ Riley
As a business owner with one work van, you need it to be making money at all times. Our van began running badly and luckily, this shop was close to our shop. Steve is honest does great work. Yes, the job was more than I wanted to spend, but it was fair. What really stood out was the time it took to get us back on the road, very quick. Steve also followed up a few days later just to see how the van was running. No problems. Great shop with honest people.
