10AM - 8PM
581 W Campbell Rd #109, Richardson“Quick, friendly and professional with a nice facility.
I have had them fix several phones over the last few years. Prices were good and no problems with phones after repairs.”
4AM - 8:30PM
800 E Arapaho Rd STE 108, Richardson“Never had a repair this fast before, we had to get the screen replaced on this same exact phone not too long ago and it took 3 times as long to get done as it took here. Would definitely recommend.”
“Ms Kavita was very helpful ..she was extremely patient with my phone transfer. And it was smooth transaction. great and very friendly customer service experience.”
“Ed is great tech and manager. He understsnds the customer's needs. Is knowledgeable, flexible. I'm glad Verizon has employees like him. That will keep me and my friends coming to Verizon. Monica”
“I came in with a dell laptop where the hinge was too tight and pulling at the screen. Fixed under an hour and super cheap. This guy can be trusted with your technology!”
“I love this a metro, Nick and Mike are awesome. You've helped me along the way with this technology. And you're not going to see the last of me. I'll be back and help me with what I have as far as other questions on my technology. And this little device I'm gonna bring in. Nick is awesome. I love you guys, thank you so much. I'm a proud customer, and thank you, thank you, thank you.”
“Sent the phone to my grandparents house to see if getting thing would be easier than sending it to my house and it definitely was so the carrier just doesn’t like my house I guess but far as I know everything works great.”
“This was my second T-Mobile store I stopped at, and I’m glad I did! (The first one didn’t have any iPhones in stock.)
I walked in and all the staff were super friendly. I was immediately helped by Ruby! She was super friendly and helpful from the start. She went above and beyond to make sure I was taken care of! She even helped me with my own phone! I am super appreciative of Ruby! You’re awesome girly! ?”
“Marisa she is one best agent from metro by T-Mobile she gave a great customer. She is very professional. I recommend her to anybody who want to buy a phone with metro pcs”
“This store has great employees and is usually not busy. Had a great experience with Sam. Very knowledgeable and was able to quickly process my new service and walk me through the next steps. Great place!”
10AM - 8PM
2193 Buckingham Rd, Richardson“Lady was fantastic today. Was by herself,handled 3 people at a time. I was leaving to go to another store and she acknowleged she would be able to handle me quickly. Very pleasant.”
“I have been using this store for several years and Albert has given Me Excellent Customer Serviice always!!I should know because My Profesions, like Real Estate require excecellent Customer Service for Success. Thank You!”
“Wow! Awesome salesmanship from Johnny! He immediately helped us out, took the time to explain the plans thoroughly and was extremely knowledgeable about the phones. George fielded other customers as well. We were impressed!?
*Only critique would be that they need a better inventory supply system so all phones are in stock”
“Excellent service provided by Julio at this store location. He was very professional, knowledgeable and provided awesome customer service. He made it so easy for us !!!”
“Absolutely great service EVERY TIME, today Mr.Laurence S. made my whole night by having a lovely conversation with me as I checked out. On top of the great service everything is always in stock and the store is always clean !”
10AM - 8PM
1430 W Spring Valley Rd, Richardson“Best customer service from the young ladies,there are people out here cussing them out and harassing them and they kept it professional 100% those ladies need a raise because not anyone can support all the ghettoness some people have. I was sadden to say there was two ladies who were cussing at them and harassing them and the ladies kept it professional shout out to you ladies I hope this company values all the hard work you ladies do!!!!!!”
“Never been to this place but I have been a loyal customer with MetroPCS since 2015 n not planning to go no where else but i just want to say thanks and at this moment my time has come for another upgrade on another phone n I was just looking for a little discount for next my phone if it's possible Thanks”
“Sincerely, their customer service and repair service is very efficient. I went for one main issue concerning my phone but I was offered a huge discount to fix all the issues (Thank you Sai).
I'd highly recommend this place!”