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February 2024 by Brandon F.
Awful selection, awful prices
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February 2024 by Michael Hamilton
Good place to go if you like to be harrassed by pressure salespeople from Spectrum while you're just trying to shop for things to survive. They're pushy, rude, and really sour the experience. Also, like most Krogers around here, the store is poorly stocked with many items that should be no problem to stock (e.g. McCormick spices!)
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February 2024 by Filmon M
Terrible customer service! I went to the check out line and met Edwin. He avoided any conversation or even to tell me my total. He just scanned everything and just kept quite. He didn't even bag the items scanned. Another customer came right behind me and he began a full length conversation without even finishing my check out. I called out his name 3 times and after being ignored I decided to grab another employee who was helpful enough to get a supervisor involved. I ended up bagging my own groceries and leaving the store with disappointment.
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February 2024 by Tracy Isaac
I came into this location to get my registration. I had all the information needed to receive my sticker and was told I needed to show proof of insurance. I never had to show proof again after my car had been inspected. When I asked why I needed to show again the guy was very RUDE..... Needless to say I went right down to Fiesta and received my registration. You need to retrain your associates.
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January 2024 by Gabriela
Today, January 19, 3:39 pm, I just left Kroger after receiving money in costumer services and their workers mocked and discriminated against me for not knowing English, terrible attention on the cameras, you must have noticed how they made fun of my face.
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January 2024 by Ches Private
Where do I start? They are so rude! There was a broken bottle of hot sauce over by dairy. The guy stocking ice cream saw me trying to get something out of one of the freezers he sat there with everything blocked and I had to walk around and try and get what I wanted. The cashier Cythina at the self checkout area was extremely rude! I had some medication that needed an ID check and I get a "oh god really" from her. She grabbed the coupon from my hand and went back to act like she was cleaning stuff. The self checkout had called her back and she turned to me and was line "REALLY" I looked at her. I swear this store is as bad as Walmart from the down right rude employees to the items they have in stock to a really dirty store. They should just close this store since none of the employees wanna work or help customers! Some people should not have a job!
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January 2024 by Stan Hart
Store Director as helpful as …well, not helpful and rude. Too bad, I did like this store
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January 2024 by Michelle B
Horribly managed. Store is a mess. Every time I go, it's worse. I buy produce to throw it away once home. A couple days ago I had weeds in my cilantro and a decaying cocoon! Also a rotten avocado. Today, I bought garlic and cut it open to find mold. Store employee today had a bin of 5-6 enormous full trash bags, taller than my head, at checkout leaking goober all over the floor? Why is that much trash taken to the checkout area?! I'm tired of this nonsense. I'm done.
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January 2024 by Peyton Fuller
Heather the manager. Is a jerk and needs to be fired.
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January 2024 by Regina Anderson
The employee Christian had given excellent customer service today. I was assisting with a disabled senior and his kindness and willingness to help provided a peace of mind in the faith of humanity. The store is always clean and I enjoy the clearance aisle. I stop by everytime I shop.Location Beltline and Coit .
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January 2024 by RH Work
It’s been quite a long time their Primo water refill machine is not working at all. No card or cash payments. When I asked the staff when it is going to be fixed…it’s been already long time. Their answer was “I don’t know” and walked away.
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December 2023 by Ssenyonga Muhammad
Stopped by this wonderful Kroger location to get my car registration sticker and there was a tiny wait but at the end I was able to get my sticker swiftly and swimmingly! Good customer service reps. Try and take care of your issues, questions, comments/concerns easily. Will remember how easy it was in future years!
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December 2023 by John Swick
Needs more security. Minimum 1 uniformed at door and 1 full time UC inside. I will stop shopping here and advise others to do the same if adequate security isn’t implemented.
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November 2023 by Pretty Girl
I understand the hours working here may seem grueling and tiring, and I think the customers should not feel obligated to be flat out rude to the employees if the employees have done nothing wrong. I get that some people are in a rush, but that isn’t the employees fault. If the customer is in a rush, it is THEIR OWN RESPONSIBILITY to manage THEIR OWN TIME correctly, NOT THE EMPLOYEE. It isn’t often that I see a customer yelling at a worker. But usually when that happens, it’s all for the same reason. The customer is in a rush. Anyway, I come here often for groceries, the store is very neat and well put together.
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November 2023 by Gibron Williams
I've visited this particular Kroger several times this year, specifically the Deli/Bakery where their employees (Bill, Ronnie, and Candida) have exemplified nothing short of spectacular customer service and sheer candor. Bill is always making suggestions, Ronnie is polite and thoughtful, and Candida offers rich and meaningful conversation.As a former grocery store (Tom Thumb, Safeway, Skaggs) employee myself, it's great to have people who care and serve you and to be served by the same. This Kroger is always clean, inside and out, well organized, and employees greet you with a smile and have clear directions whenever I'm not able to locate an item or need clarity at the self-checkout.This time I visited for more BH lunch meat and cheese... while Ronnie sliced my cold cuts and cheese to perfection, Candida offered a sample from the Bakery and expressed why she finds Kroger an excellent employer and a bit about her Nicaragua culture. Meanwhile, I said hello to Bill who seemed to be refreshing low stock and organizing the Deli.Thank you, Candida, Bill, and Ronnie for being who you are and I hope you each live a life of prosperity, great health, and endless love.I HIGHLY RECOMMEND
