{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“Xavier & Stephanie are AMAZING! They both have great customer service skills and I’m so grateful for them! There’s this lady on the other hand, Esmeralda, who was extremely rude to my husband today and giving him attitude and rolling her eyes. My husband asked her to put in his phone number for our rewards and her response was “WHY?”. She proceeded to input the number and my husband told her which one was the correct one since there’s 2 accounts. She sounded annoyed and proceeded to input the WRONG account. This review would be 5 stars if it weren’t for Esmeralda. That’s how much she’s dragging down the Lowe’s team.
Update (6/21): Had an hour & a half phone call with customer service to help with deactivating the incorrect account and rewarding the 300+ points I missed out through an alternate method. The Assistant Manager (Chris) from the store reached out as well to follow up and was so great! I’m updating my review because everyone else has been so wonderful throughout this whole crazy process.”
“Well organized love the staff, they are helpful humble real people. I enjoy shopping here. Which is a good thing since I'm there most days many times a day.”
Home Improvements
Home Improvements
Home Improvements
“Justin and Joel did a great job on installing our new shower and flooring in our Jack and Jill bathroom. They kept us updated on the plans for each day and were very efficient.”