Hertz Car Rental - Richardson - North Central Expressway HLE

Car Rental, Used Cars
Hours: Hertz Car Rental in Richardson on North Central Expressway offers a wide selection of vehicles, including luxury cars, sports cars, SUVs, EVs, vans, and trucks. Customers can book online or through the free Hertz app, making it easy to rent a vehicle for any need. Many reviewers highlight the friendly and helpful service provided by staff members, especially praising Darvette for her professionalism, extensive knowledge, and responsiveness. Her positive attitude and willingness to assist make the rental process smooth and enjoyable, and she is considered a valuable team member. Customers appreciate the organized and quiet atmosphere of the location, which contributes to a hassle-free experience. The cars are generally clean and well-maintained, ready for customers to hit the road quickly. One reviewer shared a positive experience with exceptional service from Jessica, who clarified doubts and provided excellent attention during a stressful situation. However, some concerns are noted about the availability of vehicles, especially for Uber rentals, where older, higher-mileage cars are common, and wait times can be long. The Uber rental experience can be less favorable, with crowded conditions and less personalized treatment for non-regular customers. The location recently improved restroom access, which was previously limited. Overall, Hertz Richardson is recognized for its reliable and customer-focused service, with particular praise for staff members like Darvette and Jessica. Despite some issues with vehicle availability and rental conditions for Uber drivers, many customers plan to return for future rentals, appreciating the wide vehicle selection and quality service.

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1. Richardson, Texas