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January 2024 by River Earls
The cash value for the brand new consoles is crazy 192$ when I paid 600
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January 2024 by Jujulicious92
Super nice staff! Helped find what I was looking for
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January 2024 by CHAR GOODIE
My son purchased a gift card before Christmas and the card gave an error message basically that the card was deactivated but it had never been activated it was $50 and the General Manager shared with Angie sorry there is nothing we can do.After the sales rep had shared that this was not the first complaint in regard to similar matter.Make this right please my son works hard for his money to by for a Christmas gift for his friend.
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January 2024 by Tyshaundre doss
Management is not helpful at all. WILL NOT DO BUSINESS HERE AGAIN
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November 2023 by Qais 7694
They did a mistake and give me a Starfield wall flag love this place and good employees
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October 2023 by Max W.
When I arrived the sign said open but the doors were closed then the guy came and opened it and the person was just talking on the phone for a while we were waiting for a while the guy just kept talking and we left worst GameStop experience I've had come here if you just like waiting
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October 2023 by Lizzy Frame
We have been going to this GameStop for years and always have a great experience. They are knowledgeable, helpful, friendly, and never pushy. It always feels more like a small business who values relationships and getting to know their customer's preferences than some of its counterparts who are just trying to make a sale and push the latest and greatest. As a girl gamer who plays RPGs and farming Sims, it's also nice to be treated as a gamer and not overlooked when I'm with my husband.
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July 2023 by Christopher Sanchez
Best customer service experience I’ve ever received at GameStop. The person helping me was super patient super helpful and was acting in my best interest. I will be using this GameStop for my gaming purchase needs from now on.
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July 2023 by MDuke S.
Worst GameStop in America. They don't know ANYTHING about gaming. 1 employee is gamer that plays 1 game and has no knowledge or on pretty much anything really. Just order what you need online, it's cheaper!
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July 2023 by Haley B.
This location is great. It's not the closest to me but I make sure to drive out of the way to come to this one because I know i will be taken care of. There's a guy named Brett and he is so friendly and knowledgeable. He makes sure to go the extra mile for his customers. He makes me excited about gaming every time I stop in. If you are In the area you gotta stop in! I'll be back soon.
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July 2023 by Sweet Desolation
In the year 2018, I bought a switch console from this store as a birthday gift to myself. I had saved for months for this thing, so I was disappointed to find out that this console was a gen one, when they had gen 2 out at the time. They still sold me the older version of the console because at the time I was ignorant and I didn't know that an upgraded version was available. I think that they took advantage of my ignorance and sold me an older console when I could have very well gotten a newer, better one. I have had this console 5 years now. It still runs good, but I'm disappointed playing the new Zelda game on it as it runs not as smooth as a gen 2 would have. Never going to buy my consoles from gamestop again, as they just take advantage of their customers. I also bought joycons from them last year and bought the warranty and they refused to replace them when they were broken. Trash company.
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July 2023 by Mike Beighey
Wish I can do 0 stars this store 1332 S Plano Rd #630, Richardson, TX 75081 has always been problems For the passed years if you won't great service go to 3112 N Jupiter Rd #308, Garland, TX 75044.
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May 2023 by Harmanpreet S.
I've been a lifelong video game enthusiast and I remember coming to GameStop formerly known as Funcoland as a kid. I've had great memories through the years. And there was a period where I completely disengaged from gaming and the Nintendo Switch brought me back. And I'm so glad that I've gotten back into gaming. Every time there's a new game release I always head over to this particular GameStop location. There's a guy by the name of Brett, working over there. And he's very kind, helpful and truly brings the excitement out again as I was as a young kid. I cannot describe how awesome the atmosphere is there and the fun nature of being around games and very nice and welcoming people. I would totally recommend this GameStop for anyone that's into gaming or just want to check out some cool stuff. The store has a little bit of everything for everyone!! 5/5 stars excellent store
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April 2023 by Mohammed H.
the location off plano road says that gamestop closes at 9pm, i came at 8pm and a white man with blonde hair was closing the store. if you guys are going to close early atleast notify google and apple maps.. wasted my time driving there for no reason!!! unprofessional.....
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March 2023 by Reno johnson
One of the cleanest Gamestops I have ever been in and Alex was the nicest GameStop Associate I have ever spoken with.
