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February 2024 by Precyous Williams
Great staff and service
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January 2024 by Grace Anderson-Osuagwu
Over the years I have had to use Enterprise Rent-A-Car (Richardson, TX -I75 location) for more than my travel needs for vacations. Unfortunately, I have been in a few accidents (no fault of my own) in which my vehicle was either totaled or needed repairs.Once again, my car was totaled in a hit-and-run accident in October. The Richardson office came to my rescue again! They provided me rental car(s) easily and helped me through my whole ordeal, which lasted until the end of December.Thank you, Journey Black, LD Thomas, Taviee Bell, De'Rico Miller and Tyler for making this difficult time simple and easy, as far as having reliable(stylish also!) transportation. I can always count on Enterprise in my time of need.
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January 2024 by Tanveer Hameed Khan
Please don't rely on them just go to the Airport
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January 2024 by Vanessa Rosa
Im suppose to be doing business with these people due to an accident I was in. I’m calling a whole hour ahead and been on hold and finally someone picked up but placed back on hold within those few seconds I heard a male say “just let them call in the morning”. Yeah very unprofessional can’t wait to speak to a manager to review that recording. What a joke!
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January 2024 by Tiffany Scott
Excellent customer service!!!
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January 2024 by Lisafaye Runnels
Very fast and professional customer service. Everyone was extremely polite and helpful. Highly recommend.
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January 2024 by Terry Neden
Enterprise is Enterprise. Charged quoted price, car performed without incident as would be expected. Review is a shoutout for the folks at this location on Central Expressway and Arapahoe. Very friendly, efficient and everyone was engaged and working like professionals. Good experience.
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January 2024 by Whitney Stuart
If you call two hours prior to get picked up, they won’t be there. You’ll wait on the phone 30 minutes. Then, when you explain that you’re 8 months post partum with bad recall about who, in fact, didn’t pick you up, they’ll gaslight you and blame it on the reservation line. IT WASNT THE 1800 number; it. was. You.
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January 2024 by Anna D.
The customer service is great! From picking up my car; which they met me at the body shop, to drop off rental- professional and accommodative as well as helpful. I will definitely work with this location in the future. I spoke with three employees at different times and all of them were very helpful and considered.
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January 2024 by Michaela E.
I can't say enough good things about this location and the staff who work there. LD, Journey, Tyler and everyone else I have rented from are always super helpful and couldn't be nicer. I have rented from them many times over the last few years and have never had an issue. The cars are always clean, run well and the customer service is superb. It's not always easy dealing with customers but they go out of their way to help when things don't go smoothly with someone. People have to realize that not everything goes according to plan and some things are beyond the control of the associate. I highly recommend this location to all of my family and friends!
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December 2023 by John Sopko
very good experience
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December 2023 by Kevin Webb
Superior service. Above and beyond expectations
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December 2023 by Iftekhar Siddiqui
Tyler and his team were excellent in providing service
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December 2023 by Ken Bigger
Great service, prompt and courteous !
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December 2023 by Leaf of Faith
Customer service was grade A service.Tyler was very personable and made my wait very pleasant. Thanks again and happy holidays
