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June 2024 by Andrew Gabel
I've stayed at this property multiple times, and this is my overall impression:PRO:+ Friendly staff always greets you with a smile upon arrival.+ Easy covered drive to get to lobby for check-in.+ Always impressed with Drury properties with everything they have to offer. Great breakfast! Amazing kickback hour in the evening with plenty of food to cover your bases for dinner. Always enjoy the three included drinks daily during kickback.+ Rooms have always been spotless and quite, even with it being close to the interstate.+ Free access to onsite parking garage is a big plus for this property. Never know when a random hail storm will come through.+ My kiddos enjoyed the rooftop pool! A very unique attribute to this property, but be sure to bring sunscreen, as it is outside.+ Restaurants and shopping close by (short drive / long walk), which is great when you're trying to settle down for the evening and don't want to travel into the city.CON:- Unless you have been there before, you might miss the turn getting to the property. It's a few quick turns off the interstate, so be ready.Overall, having stayed here for business and pleasure, it has been a great property to stay at. I could see myself making another family trip to the Dallas area and staying here for a fun-cation. Wish Drury would start building on their lot here in Oklahoma City so the family and I could do a stay-cation here sooner than later.
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June 2024 by RokTroniX
Checked in, fell asleep. Woke up, checked out. Great bathrooms
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June 2024 by Christina Morales
Our power went has been out at my home and office for over 85 hours now here in Dallas. I got so tired of chasing wifi at cafes and libraries for my school work, so I decided to book a room here at the Drury Richardson.I can't express how much I've enjoyed myself here. The staff here is wonderful, and the 5p kickback is a cherry on top. The free drinks and food they serve is such a perk, and several others seem to enjoy it. The early check-in is so worth it and the amenities are wonderful. The gym, the pool, the laundry room, restaurant, overall location, and the secure parking garage. All so wonderful.The rooms are spacious, super clean, and beds are comfy. I will definitely be back here soon for a selfcare regimen.Special thanks to Carlos for being such a wonderful host in a crazy time.
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June 2024 by Loves LSU
Excellent location, great rooms, friendly staff. The parking garage was nice. Several options in the included breakfast. Depending on your room there is some traffic nose but I'm not a light sleeper so it was not a problem.
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May 2024 by Jarod Wilson
Great hotel for the price, pretty good free breakfast and dinner
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May 2024 by Sunita Kaur
We were originally staying in a 4 star hotel downtown and had family staying in this hotel. We left our downtown hotel to stay at the Drury plaza in Richardson due to the staff being so friendly and helpful! And the area felt so safe to stay in. This hotel offers free tea, coffee and fizzy soft drinks 24hrs of the day! They also served snacks and cocktails at 17:30 all completely free! The rooms were extremely comfortable and clean. The hotel actually felt like a 5 star hotel, and we’ll definitely be staying again. Wanted to say a massive thank you to Aaron (the manager), Michael and Carlos, you all made our stay so special! We appreciate you guys so much. ?
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May 2024 by Larry Owen
Will NEVER go back.....Would NEVER recommend ! Reserved 1 room for 5 nights, after 14 hour drive arrived at 11pm to find we only had 1 night at the agreed price, a second night would be for 45% more, and no rooms available for the rest of the week, despite our reservations. Stayed the night and got reservations at the Hilton for the rest of the week ( at the agreed upon price ).Rooms: Room was great. Location was great.Night Manager was an A**H***.Food & drinks: Breakfast was very good with great selection.
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May 2024 by My Nguyen
The hotel is located right off the freeway - which makes it convenient to travel to & from attractions. The parking garage was gated and secured. The hotel offered complimentary hot breakfast and dinner along with free soft drinks, coffee and water. The complimentary popcorn made for a good mid-day snack. Our rooms were clean and we were provided with plenty of hygiene items. Most importantly, the service was truly exceptional. Every employee (front desk, cook, custodian) who I spoke to was kind and respectful. It's evident that they take pride in their occupation and work together to maintain the hotel's appearance.
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May 2024 by Stokey AudioVideo
Let me start by saying this hotel should be a 5 star hotel! I travel a lot and this is by far one of the best hotel I’ve stayed in. It’s 23:35, I’m still checked in and writing this review. The staff have been amazing, hospitable, kind, helpful. They’ve literally been perfect! I get know two reviews will be the same, but I can’t fault my stay here. Aaron the assistant general manager, Desmond and Carlos, Cory who serves our drink at lunch as well as all the other staff have been amazing. Thank you!
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May 2024 by Matt “GenXBiker”
Great rooms with wonderful views, service, and breakfast in a comfortable setting where security appears reassuring. The breakfast alone is worth waking up in the morning after a good night's ?. The pillows are a bit thick and it would be nice is some thinner pillows were available. Check in and check out is quick and easy. Garage security of vehicles makes you feel better about the safety of our expensive transportation of the new millennium. Pool, spa, and other amenities help make the stay more comfortable and there is close access to the DART Red Line which gets you most places quickly.
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May 2024 by Mario Tirado
1st night looking amazing
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May 2024 by Vivian Bailey
Pretty bad experience. We stayed 4 nights but only got our room serviced 1 time. I had to go to the front desk and ask for fresh towels. The first time the desk clerk came and got our trash, the second time I had to dump it myself. We were gone all day and there was plenty of time for them to get our room clean. Let’s talk about the deposit. They require a deposit but assured me it was refunded the very day I check out. That’s a lie. When I called about my refund I was told it would be 5-10 business days. They take your money in 3 seconds but takes up to 10 days for a refund.
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May 2024 by Peter Sohn
The quality is so immaculate. Its amazing and its cheap
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May 2024 by Lynn Ziegler
Everybody in the front desk or very friendly and helpful the only thing that I didn't like was the housekeeping they were very rudeFood & drinks: They have free breakfast very good breakfast
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May 2024 by Karen Van Den Bloomer
I really enjoy staying here. Free full breakfast and snackt dinner. Perfect! Free drinks for those alcohol drinkers. Super kind staff that do remember your name.
