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July 2024 by Pablo Soriano
The most incompetent pharmacy around. I’m just trying to check the status of my prescription and no one answers the phone. The app is just as inconvenient to use.
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July 2024 by karina tackleberry
Very friendly and helpful staff.
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July 2024 by Crystal Hull
I would leave negative stars if I could. There is no longer a way to get a pharmacist on the phone directly. I want to talk to a human being. I don't want to talk to the automatic system. I don't want to leave a voicemail. When I have an important question I want to talk to someone now.
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June 2024 by Charles Peavy
I scheduled a COVID-19 test online, paid for it, and drove to the location. The nice lady it the drive thru told me that they no longer did testing there. All online materials indicate that they do testing. It is irresponsible for this location to misrepresent themselves to those with a potential health condition. An apology is not nearly good enough, in this situation. Do better and update your services!
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June 2024 by Ron Baxter
I arrived at 09:55 PM to pick up a prescription. The working staff informed me they had the prescription but they would not stay and get it ready for me since closing time is at 10:00 PM. I explained my need and was still turned away. This was not compassionate service as should be expected by all patients when they turn to CVS for their medication needs.
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June 2024 by Robin
This place is the worst. I've reach out to them several times about whether they received the order from my doctor, but all I get is silence. They don't return phone calls or let people know what's going on with their prescriptions. Are they really so busy that they can't take the time to let people know what's going on with their prescriptions?
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June 2024 by Miguel Pineda
I love going to CVS very clean and friendly staff.
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June 2024 by Emanuel Herrera
Had a great experinece with Nadhi she was extremely attentive and very helpful as well as informative. And I’m very satisfied with my purchase and the customer service received
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June 2024 by M. Fahim
They gave us the wrong medication. I asked the pharmacist if they had received the prescription for my daughter. I clearly mentioned that the prescription was sent yesterday. She said they had received it and that it was for antibiotics. We picked up the medication and went home. After we reached home, we checked the medication and it was the wrong medication. Instead of amoxicillin, they had given us cetirizine (for allergies). When we confronted them the next day, all they said was sorry, with no remorse or regret, as if nothing had happened.
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June 2024 by Channing
I’ve never transferred my meds to another CVS so quick
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June 2024 by Preston Leahy
Pharmacy claims to not have received prescription orders sent from physicians office on multiple occasions. Impossible to get a hold of pharmacy.
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May 2024 by Chase Ramirez
If they had someone actually answer the phone instead of some stupid automated service that runs you in circles the whole time and offers no help, I might have considered a decent company. Awful service, can't even contact a pharmacist about a prescription.
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May 2024 by Joe Sabella-Heinemann
The pharmacy is beyond disgusting. I’ve seen them eating a sucker while trying to ring up medications. Making no eye contact to tell me you will be with me soon is insulting and a testimony to how poorly their customer service skills are developed. I’ve complained many times and the upper management seems to encourage this rude behavior. I’ve requested calls and never gotten any response.
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May 2024 by Aisha Perry
I just had the worst experience ever in the pharmacy dept. after standing in line 20 minutes, the woman ringing people up decides to take 3 people who had gotten out of line and made me wait an additional 10 minutes while she rang them up instead of acknowledging the people who had been standing in line as priority. What is the point of a line if you’re going to just take random people walking up. It felt like discrimination. Poor customer service. It shouldn’t take 30 minutes to pick up a prescription that is actually ready.
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May 2024 by Chris Wilkins II
Pharmacy is always understaffed so good luck getting anything the same day. Was told to wait 15 minutes for a simple script just to come back 2 other times and get told a different story , then was told it might not even be ready today at all. Really needed my medicine immediately
