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November 2023 by Victoria Trammell
Got me in last minute and easily fixed my lighting issues! They had my car diagnosed and fixed completely in under two hours. So friendly and kind. Highly recommend!Service: Electrical
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October 2023 by Anahita Askari
I had a fantastic experience here! The staff was friendly, and they helped me find the perfect tires for my car. Quick service, fair prices, and my vehicle now feels like new. Highly recommended for all your tire needs!
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October 2023 by Debra Thames
It has been years since I entrusted my car care to a Goodyear establishment. I am beyond grateful that I found Christensen Tire & Automotive. The customer service is outstanding and their presentation & delivery gave me peace of mind. I have found my place for all my car maintenance needs.Service: Tires
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October 2023 by Achin Saeed
Just got the best service I’ve ever had at a mechanic shop and tire . I will 100% be back and will highly recommend this place. They were quick, professional, and super affordable. As a young lady, I am apprehensive about mechanics taking advantage of my lack of car knowledge. This place gave honest service and saved me money! Thanks y’all! I’ll def be back.
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October 2023 by Jack Boyer
I’ve been coming here for years. Great service, and they are someone you can trust. Goodyear has kept my old F-150 in great shape and kept me from getting stranded on the side of the road. I wouldn’t think about taking my vehicle anywhere else.
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October 2023 by Becky Holdford
Car electrical system was acting up Finally got it started & went here. Got me right in, checked all electrical circuits and found battery was bad. Popped in a new battery, did a re-check, and all was good. Have bought tires and had state inspections done here but this was my first repair. Hope I don't need anymore soon but if I do, I'll be back. I Iive in north Garland and one of my favorite restaurants is just across the parking lot so they are very convenient.Service: Auto battery maintenance
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September 2023 by Isabelle Rodriguez
I love coming to this shop, every time I come in I’m immediately treated like family. The whole team always treats me fairly and answers any questions I have about repairs on my cars. I never have to question their integrity because I’m always shown why I need the repairs brought to my attention
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September 2023 by Drea Darnell
Christensen Bro is my home garage but their customer service has been declining for a while. Got a flat on the passenger side and purchased two new tires. Since this is my local garage, purchased my last two tires here they should have know my car was front wheel drive and put the new tires up front. Also because they are my home garage they should have had records indicating it was time for a tire rotation. Either way the techs installed two tires to the back of my car with little care.I’m female and when I asked, “why did you install them in the back? It’s a front wheel drive and your records indicate it was time to rotate!” The tech told me, “well ma’am someone with a much higher pay grade made that decision and I can’t really answer that for you. Besides it’s free to come in now for rotations so you can make another appointment.”This is the last service appointment I make for the garage. It’s insulting to be treated like I’m a little lady who doesn’t know anything about her car or how service should be performed. Get your people some customer service training!
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September 2023 by Ollie Baltus
Engine let go! They were able to diagnose the primary cause was some bolts backed out of my cam bearings, apparently a common issue on Ford 3.0L... Bad for me! I couldn't afford a new engine, they were able to fix me up with a used engine. It runs better than the original!
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September 2023 by Paul Soriano
The work got done. The work got done later than estimated. The cost was high, rivaling the cost of going to a dealership repair shop. The cost would be much higher if I didn't actually question some of the work being done or suggested. The first vocal estimate was ~3300 but included suggested additional work of getting front brakes done. I requested an estimate without the brakes so it was ~2100 for a radiator, fan and related parts like the hoses and thermostat. On the day that it was supposed to be completed, I was told some additional work was required plus replacement of the condenser, bringing the cost to ~3500. Whoa, so after I questioned the rationale of the cost when the disassembly was already done in doing the radiator, how can a condenser cost so much. After reassessing and applying discounts, it was ~2900. I do appreciate that he adjusted and applied a discount. I would suggest for anyone to check around with other places that can do an accurate estimate prior to disassembling the car and getting stuck with added work and costs. After knowing what all needs to be done, you can look up what the expected average costs for the work would be. What I paid was about 50% greater than the top cost estimate. So, perhaps a dealership shop would have been better.
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September 2023 by noel parrilla
Better late than never ?Back in July 2023, I took my daughters car for and oil change and brakes. The day after the brakes had a noise. Steven asked for it to be brought back and took care of the situation without hesitation.Steven is a very helpful, professional and always has a smile on his face.
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September 2023 by Margarita Y
I've had my car inspection done there in the past and purchased tires on sale there a couple of years ago. On my last visit I had a flat tire. They told me it couldn't be fixed. With road hazard it was going to cost over $200.00 for replacement. On my husband's advice, I declined. They charged me $35 to "drop the spare" asked them for the tire, it was in my trunk 90 seconds later still on the rim.I went to their competitor who I'd used previously for several years. Was told there were no markings on the tire that indicated it had been removed off the rim. They fixed the tire at no cost. Twelve days later, the tire is fine, holding up great, no flat. I will not be using this business again.
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September 2023 by Jon Lindauer
Was charged $25 for a failed state inspection because I was told my rear tires had less than 2/32 tread on them and windows were tinted to dark. Ran down the street to another shop, tires actually have 3/32 of tread and pass inspection. Call me a liar though in your response.
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August 2023 by Erica Campbell
This is the only place my husband and I will take our cars! Steve has always been so so helpful, but everyone we have worked with here is very kind, honest and definitely know what they are doing. Nothing but positive things to say. Would highly recommend!
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July 2023 by Thomas Campbell
I have taken my GMC Acadia to Christensen Tire for several years now for anything from routine maintenance, to purchasing tires and the occasional relatively major repair and their work is always excellent and prices are reasonable. Their best and most important attributes, however, are their great customer service, good communication and their integrity. Steve and his crew are just excellent to work with and they are very professional. I will continue to take my car there and would recommend them to anyone needing automotive service or tires. Great job guys and thank you!
