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January 2024 by Christopher Billik
Horrible horrible location. Crappy atms, no parking EVER. avoid at all costs.
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January 2024 by Kent Chaffin
Used the ATM quick and easy
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July 2023 by S H
Very nice lady at the window, unfortunately at this location no full service drive through
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March 2023 by Yakeya
The indoor ATM is almost always out of order with red warning lights. Over a year now and they seem to don’t care to fix it.
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February 2023 by Nikhil I
The location for this bank is very weird as there are only a handful of businesses around. However the bank is very accessible, on the George Bush Turnpike, Richardson, Dallas, TX.I had an appointment the following day, however I walked-in a day in advance and the staff were very cordial and got my account opened in few hours. The VP here Mrs. Val has assisted me in getting my account done and also setting up the chase application & zelle.
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February 2023 by Yu Xi Qiu
Very rude branch manager and cold tellers. Didn’t care about customers. Will not go to this branch!
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January 2023 by Ginna Connel
The bank with no $1 or $2 bill dollars . First time to go this location . Customer services bad also . I need avoid this location next time. I wonder why this location have only 2 star they should have 0 .
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August 2022 by Richard Nguyen
Had an appointment at 10:30 to open a business bank account and they cancelled at 10:26 because they didn’t have a “business banker”
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May 2022 by Duchehe
I had appoint at 9am went to the bank at Coil rd but the banker isnt available even tho i have appointment with him and everyone else in others bank is on appointment until i met Mr. Chris Clack. He had a little free time before his next apppoinment and decided to take me in and take very good care of me and i didnt have to wait. To be honest, that moment warm my heart. I wish all the best with him and he need to get paid more please
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March 2022 by Mark Vrablic
This location isn't as good as the one I used to live near. The bankers aren't as helpful and there can sometimes be a surprisingly long wait. Luckily the Chase app allows you to do most things without needing to talk to a person, but sometimes you don't have a choice. Calling Chase support instead has also been surprisingly helpful and pleasant for those situations in my experience.
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February 2022 by business man
Worst customer service. Personal bankers are not helpful. Management please work on this. Anything asked answered is sorry for covid i cant help with this !!!! Are you serious!!? I am tired of their worst service.
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January 2022 by Yousef Kokash
They have the best customer service ever and it’s guaranteed since they have Mr.Chris there ?
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November 2021 by Santosh K
Terrible service from anyone other than a teller. Waited literally an hour only to receive no help from an advisor (other than the initial what are you here for).The other locations are not bad, this one however, is not worth the time.
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November 2021 by Krobel Gebremelekot
Don't use the ATMs here 2 of my checks here in the past week have been held for no reason and have to wait 2 weeks & no one will help. This is the only branch this has happened too
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August 2021 by Nicholas Presley
I called about 20 times and could never get anyone to pick up the phone. Called customer service, they attempted to call the branch and they didn't answer that call either.
