-
March 2022 by Ikramuddin Mohammed
Thank you Mr. Syed for excellent service.
-
July 2021 by gaurav aggarwal
There are two aspects of Ben Franklin Tax Services. Technical skills and second is Customer handling. Their technical expertise seems perfect, and they have a good team of ppl, who provides help on Tax Questions always. But when it come to Customer handling, i really didn't appreciate and will just mention my experience. I paid $350 their Fees upfront without even a single Question, which btw is a huge money for tax Returns for 2020, and expected the team to schedule some meeting and discuss my Tax Returns. They rather decided to send me a Bill ( No Detailed invoice) of remaining $80 of their additional Fees and refused to discuss or provide Draft copy of my Tax Returns which i can review even to see- if we need to edit something or something is wrong - until i pay remaining balance of their FEES. I Really didn't appreciated this, at least they could have scheduled a meeting to go through my Tax Returns, and also explain why more fees - something which anyone expects. But what i found is - they are stubborn about their nickel and dimes, before even they can discuss... Not to mention, am still not finished filing my tax returns with them, and i just hope- they don't mess my returns or anything after seeing this review :-(
-
July 2021 by Zachary Young
I’ve been here twice and Abutaib S. talked extremely disrespectful to his assistant or receptionist. I felt bad for her while i was there.
-
February 2021 by Antonio Penny
$350 Minimum non refundable deposit to just file Federal return?? Seriously?? You have increased minimum deposit 7 times from last year. SEVEN TIMES .You are completely taking advantage on your customers in the name of pandemic. Do you think you are the only one suffered during pandemic. Just think about your customers. They would have suffered too during pandemic.It looks so greedy and may result in losing 90 percent of your customer base.
-
February 2021 by Mohd Mohd
$350 DOLLARS minimum fee for tax filing ????? OMG .. world has become heartless after pandemic. ZERO stars for this .
-
November 2020 by Renne K
Dounia was great and she did a good job with my tax returns will recommend her to anyone and the place too. Everyone was nice and friendly. Love coming to this place. Thank you to Dounia she’s a big help and always friendly and have a good energy. Will definitely recommend for anyone to come here.
-
November 2020 by Rahul Kishnani
I have been using Ben Franklin services for 12 years now. Very efficient and courteous staff. They have helped me not just to file my returns, but also through ITIN process and any other formalities that are needed to file a return. Highly recommended.
-
October 2020 by bharath kumar
Very great service. I have been filing my taxes since 2016 they are accurate and friendly. We did this year too and the same service. Every agent are so knowledgeable with US taxes and easy to talk to them even. I recommend Ben Franklin tax service for filing your US tax returns
-
August 2020 by Omar Sherif
Dude seriously, these guys are good. I was in and out with a completed tax return quicker than you can say "Egg and Cheese Kolache."Okay, maybe not that fast, but you guys get the point. Also, Purvi deserves a raise just for putting up with me. ~ Omarion
-
July 2020 by Brownwoman ofGod
I was rubbed the wrong way when I called to ask questions regarding their pricing and the gentleman that answered was very unenthusiastic and not very helpful. Gladly will take my business elsewhere.
-
June 2020 by HDIM
Great tax service. Super fast with an appointment and GREAT customer service. Very friendly staff.
-
June 2020 by Vik Gaonkar
Fast and efficient. I've been coming here for a few years and have no reservations recommending my friends to use Ben Franklin.
-
June 2020 by qiong zhou
Went here for filing tax return for past several years. They are very professional. Satisfied with their service
-
May 2020 by Omar S
Dude seriously, these guys are good. I was in and out with a completed tax return quicker than you can say "Egg and Cheese Kolache."
-
April 2020 by Mizan Rashid
The personal tax return experience was fast and efficient. I had an appointment set up and everything was completed under an hour. I am very happy with the experience. Ms. Purvi is a great professional.
