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March 2024 by Carlos Alberto Posada Garcia
Very bad attention from the staff at the counter, too rude... I made a reservation to rent a car with Uber and when I arrived there was no car reserved, there were only electric cars, they only rent that type of vehicle and I should have Call before you go! Do I have to call if I already have a reservation made to look for X car? It is assumed that if I have the reservation it is because the car I requested is available!
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March 2024 by Marc. W Rutgers
In the past few years we used AVIS as our primary car rental . The many reasons are professionality, friendliness, available cars , clean cars , always going the extra mile and insurance offered.Greg and his team have their stuff together and in my eyes this is the place to rent a ride in the DFW Metroplex.
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January 2024 by Emerson Lapsley
I was only dropping off a friend to pick up his car. Coming from the south, be careful to watch very closely for the sign. You can easily pass it. The entrance is in front of the signage.
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January 2024 by Tracy Mathews
Great car, outstanding support!
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December 2023 by Jeffrey Hughes
Make sure you take a photo of your gas gauge and Miles or they will get cha.
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December 2023 by Lauren Jackson
Bad experience. Unable to get home and can’t find an SUV elsewhere because of being lied to. Now it’s too late to find anything elsewhere on the DAY OF.We needed to rent a minivan to move back home (many states away). We reserved a minivan last month and double checked calling this location and a woman said that they accept debit cards in person. We are well-aware that the site says most locations do NOT accept debit, so we were very relieved and pleasantly surprised.Now, during moving day, we get there and they suddenly don’t accept debit or cash. I’m currently injured and my partner doesn’t own credit cards, therefore we can’t use mine, because it has to be under his name.So there is no way possible to get this car— I can no longer drive. We were mislead without reason and over a month’s timewas wasted.
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December 2023 by AyMan Dua
I had a reservation and when I went to pick up the car they said they don’t have anymore cars and I had to come back a different day. It happened twice. And the lady at the counter doesn’t give you option nor any explanation. She don’t care. Well there won’t be a third time for me. Just go rent at Lovefield.
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October 2023 by Linda Mitchell-Taylor
I always go to the Location in Richardson, off 75 between Spring Valley and Beltline Rd. They are very helpful, if you’re not completely sure of what you need or want. When making a reservation they are very accommodating as to what you choose, and help get you through the rental process as quickly and smooth as possible, or you can use the online and request that location which can be helpful as well. They are amazing group of people. I’ve not had any complaints, no matter who is helping me, at the time. Been a patron for years sometime come as far as the Sherman area for a rental when in need, that’s how great the staff and management is. Thanks Greg! Keep up the outstanding work. Appreciate you.
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October 2023 by Eric Luker
The big girl is super rude. They have no gas cars for Uber. Only the Chevy bolt. That car is garbage. No deposit required was nice though.
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October 2023 by Elizabeth Crecelius
The staff was friendly and helpful. They got us in and out quickly, both picking up and dropping off. I rented a Nissan Altima and they had the lowest prices we could find. Thanks!
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October 2023 by Gary Tubbs
Have been renting cars from this location and Greg, the owner for at least 25 years... Staff is always courteous and helpful and will get you in and out as fast as possible... And always a great price on whatever category of car you want to rent!
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September 2023 by Myra Cisneros
I will definitely use Avis again. This was my first time. The SUV had Apple Car Play, blue tooth connection, heated and cooling seats. The gas mileage was great! I was able to use the vehicle one way so I could fly back as it was a críos country trip.
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August 2023 by AshLynne Evans
I’ve been renting here for awhile for Uber! Stephanie and Chris are the best!! Will definitely take care of you and some of the nicest people I’ve ever met at any business period!
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August 2023 by CHAR GOODIE
I cannot give more than 5 stars but this location and staff need a 25 STAR RATING.Everyone from pick up to drop off was absolutely AMAZING??I have Never had such REMARKABLE SERVICE.HUGE SHOUT OUT TO CHRIS HE WAS 1 ?????GUY N HE LOVES THE GIANTSAGAIN THANK YOU FOR HELPING MAKE MEMORIES WITH MY FAMILY?
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August 2023 by Rehan
FEEL ASSURED YOU WILL BE TAKEN CARE OF. I rented a vehicle last minute, though they did not have a standard sedan vehicle available, they gave me an upgraded vehicle for the same price. It was hard to find a vehicle that day. The female that helped me, unfortunately I cannot remember her name, she was very hospitable and did a great job. Will come back and rent form here soon.