AutoZone on W Arapaho Road in Richardson is a leading retailer of auto parts and accessories. Multiple reviews highlight exceptionally helpful, nice, and friendly staff who provide some of the best customer service. Employees are noted for being super awesome, thorough in assessments, and fast in completing tasks like battery changes and installing parts. They communicate well, help customers pick the right items, and often assist with installations or loan tools. This service leads customers to state they will definitely return, even going across town for this type of experience. The store is appreciated for its knowledgeable and willing assistance.
Shaun was so helpful!! I went it, gave my car year and make and model, was walked over to the windshield wipers, sold what was recommended and what sizes were needed, tapped my credit card to pay, and Shaun was the highlight of my day helping me to put the new wipers on and help me every step of the way!!! Thank you so... read full comment
February 2025
I came into for a battery check. William B was super awesome and provided some of the best customer service I've experienced in awhile. They were able to communicate throughly and assess my battery for any errors. 10/10 will come back again.
January 2025
Came here with not much car knowledge and needing my tail light fixed. Mohammed was amazing and super helpful, he helped me pick the right part and even installed it for me. Will definitely be back.
