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June 2023 by Jermell
Staff is excellent, always friendly and eager to help. The property is always clean and well managed. Service requests are handled in a very timely manner. I lived here for a little over 3 years and I highly recommend Red Oak Town Village to anyone looking for affordable, clean, luxury style apartments.
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April 2023 by Whitney Perry
EVERY LAST WOMAN THAT WORKS IN THAT LEASING OFFICE IS EVIL...AND BEFORE YOU MOVE HERE DON'T...THEY ARE DISRESPECTFUL AND FULL OF HELL...IF I COULD POST THIS WITHOUT GIVING THEM A STAR I WOULD.
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March 2023 by Forreste H
I lived here for several years 3+ , had an amazing time. Had no problems tbh. Except when the gym was undergoing renovations just to be similar to how it was lol.Long as your well mannered and patient as you should be, you'll do well here.
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March 2023 by Chris Luna
We were excited to get my sister-in-law an apartment for her family of 5 in a 2 bed, 2 bath apartment. Everything was working out as planned, until suddenly the agent asked us how many kids and adults total? We said 2 adults an 3 kids. Then she told us that in Ellis county the policy is 2 people per room, so only 4 people can live in a 2 bedroom apartment.? I was shocked. I told her that State of Texas law allows 3 adults per room. She then said, well that's Ellis county policy . ?? I have never been told this while looking for an apartment before and it seems discriminatory, unfair, and illegal. After speaking with the manager, she stated that it is their community policy and not an Ellis county policy. ? I'm looking into this policy further and it's legal status.
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March 2023 by Latrisa Brown
This is an addition to my previous reviewand I must say, they did not disappoint us. We have now moved out but everything was still professional from the day we moved in. I am still looking for the truth in all the negative reviews, because our family experienced none of it upon leaving or our stay there. Our exit was fair and yes we did receive a deposit. Thank you Daphne and Leia for making our stay there so pleasing and comfortable, you ladies are awesome! Keep up the good work and know that your labor is not in vain!My family and I have lived here for almost a year now and so far nothing but a great experience. Ms. Daphne has showed nothing but professionalism since being here and demonstrates all attributes of being a good manager and her staff reflects that. Repairs are fixed in a timely manner and the crew isrespectful. So far, moving here was a WIN WIN decision!
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March 2023 by Malissa Pandukht
I don’t live here but my experience on the phone with them just now was amazing. The lady was so understanding and compassionate. I’ve called hundreds of complex’s over the last week and this is the best experience I’ve had so far. Thank you for making this call so wonderful!
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March 2023 by Imani Dye
Very please with the staff in office and haven’t had any issues with getting things fixed in timely manner, love upgrades being done all around property! Would highly recommend!
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March 2022 by Yolanda Goldsmith
I’ve lived here approximately 3 years. Daphne & Leia and maintenance do their best to keep this property clean. I feel safe. I appreciate security that’s available if needed. Some of the residents aren’t as clean as I’d like, but I can only do my part to keep my residential area clean. No complaints
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March 2022 by Karina Toledo
OMG I am trying to relocate to the Red Oak area from out of state and saw these apartment homes which are beautiful, these reviews are very helpful. The last review from a week or two ago just made me realize that maybe the price is too good to be true with all the issues going on
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March 2022 by Stephanie Bartholomew
Workers are very rude and unhelpful. I was called names for wanting a 2 bedroom unit instead of 1 a bedroom unit. They even asked if I wanted to fight and had told me to pull up to her house so that she can beat me up. I respectfully declined but she kept on insisting to fight. She searched me up on Facebook and had told me to eat a salad. I would've given this place a 1-star review if I was able to.
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March 2021 by Kelce Johnson
Do not move here unless you want bed bugs!!
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March 2021 by Willi Juárez
The place is very nice and clean, quiet, excellent place to live.
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March 2021 by Kristin Costilla
I would not move here!! The staff is rude, and isn't willing to work with you on anything. We had a major pest problem and they wanted to blame us and not fix the situation. When walking around I seen so many apartments having pest control cards which goes to show we were not the problem. They overcharge to live in FILTH!! I wish I could give 0 stars.
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March 2021 by Pam Marshall
Very rude leasing agent. She acted like I was a bother to her. Every answer was not answered because she was using COVID as an excuse.Such a sad way to treat people. I only hope that she gets treated the same way, so that she can see how rude it is.
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March 2021 by Blanca
Lived there for 5 years and dealing with the office staff was the worst experience.
