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February 2024 by Mias Schreyer
Terrible service and terrible customer service. I pay for 100mb/s and usually only get about 5-10mb/s. I've reported this to customer service several times and was told that I'm welcome to switch to another provider.
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January 2024 by Jimmy Nunez
Why would you get this junk when Rise Fiber is available in the area for less money and 1GB speeds
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May 2023 by Local Company Local Company
I could give me a zero for the service lately. Wow we have been down several times within the last couple of months. The communication is horrific. I believe the account manager that covers red oak has a fulltime job in another state. I get you can problem solve from another state. But it not getting solved!!!!!!!
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January 2022 by Julia F.
I would not recommend for the Red Oak area. Only 2 techs to set up and maintain service. No true customer service.
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December 2020 by John H.
If you live in Red Oak or outside of the areas that offer high speed internet like cable or DSL, give these guys a call. Their service is fast and has been very reliable. They had a few problems at startup, which is understandable with a new system, but I stuck with them and glad I did. My Tech support guy is Germaine. This guy is a class act. I can text him at just about anytime and he will respond and check out the system if I ever experience any problem. Very courteous and genuinely seems to enjoy what he does and believes in the company he is working for. That goes a long ways with me. I was with another ISP, I won't say their name but the initials are RBB. The difference is like night and day. Not only in the support and service but the quality of the internet service and speed. We can have two or three TV's streaming shows and someone playing online games at the same time and hardly notice any slow downs. Try them out. I honestly don't think you will find a better ISP in our area. Even if you are getting DSL, you might check them out. I am that pleased with them so far. Thank you Forefront Wireless, for bringing true highspeed internet to areas where it wasn't a real option for many years now. And a special thanks to Germaine, my tech guy, for keeping me up and running and being so easy to reach and talk to.
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March 2020 by Men'yion Williams
Where have you been my whole life!I can't say enough good things about these most infamous unknowns! I have only been with them for over a month, however, first impressions are still a valid judgement of character. I finally after a year of working with AT&T( and two accounts with them later) found a reliable source for internet. I weighed the pros and cons and decided to take the early termination fees to be rid of poor customer service and the runaround. The best thing i heard from the rep. that set me up is, " people stay with us because they want to, not because the have to", and that really resonated with me.Forefront Wireless truly gains confidence through honest product and good work.The installer that came out, Brett, was so kind and courteous, he took time to insure that my equipment worked properly before he left, was nice to the kids, and did not mind the questions and taking time to explain how everything worked with their system. A big shout out to Germaine for actually responding promptly with emails and phone calls when I had a question about my billing, that was due to a program update. If you are looking for an awesome company with great customer service and internet in Red Oak( and hopefully in your area) that have no hidden fees,gimmicks, won't hike your bill after a promotion and no b.s., give Forefront Wireless a try.