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November 2023 by romona snell-crockan
Didn't get a chance to experience the spa because of the carelessness of posting correct info on the web about times of availability, phones not set up for messages. First contact with a business is as important.
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October 2023 by Rosalyn Simonton
OMG!!! I love this place. Google made me do it, and I will be doing it again. I haven't had the best nail experience since moving to this area and just refused to continue at this point, but was in a dire need for a fill and pedicure when I ran across this "GEM" and Ivy did not disappoint.Services: Foot massages
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October 2023 by Dezaree Lusk
Online it says you all open at 9am, however once you arrive the door says you open at 11am on Sunday. PLEASE fix your online hours so that multiple people are not wasting their time showing up at 9 on a Sunday.
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July 2023 by Marissa Scurlock
Ivy did a wonderful job on my nails! I love them! I highly recommend this nail salon!
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June 2023 by Ingra G.
I read the reviews about this place & even despite one of the rude responses from the owner to someone else I decided to give them a try. I try to give almost everyone the benefit of the doubt. I called ahead and was told to come at 10 am which is exactly what I did, ready for a dip & relaxing pedicure. I was told they couldn’t service me. Whaaaa?! I’ll never go back.
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May 2023 by Denisecia Talabi
Recently, my sister and I had babies and have started going on pamper days. We drove around Red Oak looking for a nail shop because the place we normally go to had an hour wait. We drove around and found Bella Nails. We went inside and we were asked if we had an appointment?. On the door it says walk ins welcome. We said no, they then asked what service we wanted which was dip on our natural nail and a polish change on our toes. The husband said I have to see if we can?What is there to see? So, he and his wife had a lengthy conversation about if they would service us or not. Ultimately, I guess they couldn't service us. It was interesting because they only had 2 customers. I am a stickler about customer service and I was extremely disappointed with the lack of customer service that was given to us. Zero stars, do not recommend!!!!! The vibe that they gave and the fact that we were ultimately denied service for no reason at all. Just warning others you may not be serviced if you don't have an appointment.
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May 2023 by Tahmia Modkins
They are short staffed & are not welcoming to new customers. The first time I went to get a full set, a pedicure, & eye brows. It took over 3 hours. Second time, I went as soon as they opened wanted 3 different services but it took a hour and a half just for a pedicure.
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May 2023 by Ariana Mena
Amazing!! Ivy was great and did the design exactly how I wanted.Services: Nail art
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April 2023 by Nikki Green
She ALWAYS does my nails so well. No lifting at all and I keep mine waay too long lol. Her and her husband are so nice and welcoming
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April 2023 by Remonica Washington
Good experience-wait time with an appointment can improve.Ivy was very nice/professional. My nails look amazing!
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April 2023 by Shawn Dubose
Ivy & Rick are great! Love my nails and pedicures every time I get them done. Thank you both.
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January 2023 by Bailey R.
Very very happy with my nails, went in not knowing what to expect and came out knowing i would be back! They were very nice people and very detailed in there work. My nails were exactly what I asked for and the shape is just perfect! Will be back soon and will be recommending! Also pricing was great my set was
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January 2023 by Juana Gutierrez
I took my sister to come and get her nails done here while I got a pedicure done. I truly loved the service. They took their time and were very pleasant, and truly helped me out with my ingrown toes. Would definitely recommend this place.
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December 2022 by sugarbear6281
Will never return! I remember coming for a pedicure in 2017, but never returned until last week. Now I kinda remember why I never stopped there.I came a few days before Xmas, thinking it would be crowded, NOT! So I'm excited about that. Just a lady and a man there. I told the lady I had lower back pains due to recent injury, and pinched sciatic nerve, so it may be difficultformetolift leg at times. She nodded and smiled as if she understood. I finally sit down and get feet in "scalding hot" water. She began on feet, but kept pulling my feet closer to her, which was HURTING my lower back. I pressed the button to move chair closer to her so she could stop pulling. She got mad, and with an attitude said "Don't do that!" "You're making it bad for me." THE NERVE!Well hunny you definitely did not listen to me or care that I'm in pain and can't lift and maneuver like normal. Very rude. Then she was on her phone the entire time on Bluetooth. So instead of speaking out loud to me when she wanted me to switch feet or move another way...she reached with hands and was waiting for me to move. I'm like do you know how to speak up!? I can't read your mind, please speak up. Then she switched with the man because someone came in for something only she must can do. Her husband did such a better job at handling my feet and speaking up when he needed me to switch legs. I did not like my overall experience there at all, and that business will never see me again! Customer service and courtesy is a big deal to me. And it doesn't help to speak another language RIGHT in front of me, unprofessional (we know y'alltalk about ppl, ?)! Her attitude was unnecessary. ❌️❌️❌️
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December 2022 by Tamilia Johnson
Bella Nail & Spa Red Oak is amazing! Rich & Ivy are absolutely amazing- not only do they provide excellent service but their great work speaks for itself!! Their nail shop is really clean!!! Today was my first visit & I will definitely return ( plus tell many others)!!!! Job well-done!!!!!Service: Pedicure