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8:30AM - 5:30PM
3820 FM3009 #148, Schertz
Mortgage Lenders
“Terry was so kind and helpful throughout our home buying process. He was ALWAYS in contact when something was happening with the loan and very prompt to return phone calls. He answered all my questions and offered explanations for things I didn't even know I needed to know about! Cannot recommend him highly enough!”
8AM - 5:30PM
19269 FM 2252 Suite 200, Garden Ridge
Mortgage Lenders
“Pilgrim Mortgage has been great to work with over the past few years for lending. They make the process simple through communication, automation, and are ready to help every step of the way. It has been great working with Austin Rook and everyone at Pilgrim-Dr. StrahlerStrahler Dental PartnersSupport local businesses ??”
“I or me and my husband ,have been for twenty years ,and im here to say ,they have excellent service , always ready to help us seniors,They greet you as you walk in ,and wish you a good day and always a THANK YOU .SANDRA BUSH”
“I had a really good experience recently with a teller inside. She was so friendly and patient as my family had several things to cash and deposit. It took a while and she was never rude and very thorough with the transactions. I never got her name but the receipt says Teller 609.”
“I usually don't leave reviews but, I had such a great experience at the bank that I feel recognition is due. I needed a notary, which was conveniently provided right on the teller line saving me time. The notary, Jocelyn was knowledgeable, helpful and kind. She exceeded my expectations and went the extra mile to help me.”
“I have always been pleased with the employees at this facility. They're always so friendly & professional.
On 26 June, I was very impressed with the service I received from Ms. Ginger. She was extremely patient with my many questions & above all, sympathetic with my issues.
I’m not computer savvy & took so much of her time attempting to change the password & UID on my account. She just smiled & carefully explained each necessary step to accomplish this task. She also assisted with providing additional security on my phone.
Wow…now that’s customer service at its best! I left that facility feeling cared for & valued. Thank you so much. Ginger is definitely a major asset to the NFCU team!”
“I was really upset and distressed over an issue on my account. After the csr failed to resolve my issue, I went into the bank and spoke with one of tellers. She went out of her way along with a manager, to ensure their was no suspicious issues on my account and they created a new acct for me. I value the service I received and will never forget it.”
“Amazing and quick customer service. I had a new account set up within minutes and was treated extremely well. Destiny Ybarra was fantastic and I would highly recommend her and this branch.”
“Best rates, friendly staff, a little bit slow but that's because they're taking their time checking everything to make sure it's perfect, I've been a customer since that Branch opened and I go to other Banks and this Credit Union is the best”
“Great location to get to. Seemed to be pretty busy! Was here to close out on a refinance loan. Very nice employees and great customer service. Didn't have any issues during my visit.”
“First off I must say that Kim on the phone was so nice and very helpful, Im sure there's more than one kim sorry didn't get a cs# or something else to pinpoint her out for her awesomeness. Allow me to add.. Everyone is so very nice and full of smiles, no joking around, in over 20 years of service with RBFCU I've received nothing but nice & friendly service from all of the employees all the time and at all of the branches from SATX to DFW Thnx! ? I hope whoever is reading this review rewards Kim & the entire staff for their great customer service.”
“I have had great experience with RBFCU. I use the one in Kerrville. They have done many transfers, plus all the usual tasks. Today, Juan helped me with the limit on my debit card so that I could run through a big charge. He was efficient and very polite. I am happy!”
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“Excellent customer service.
Excellent communication.
When questions arised, they answered in a timely manner.
We will definitely be referring to friends and family.”