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“Hello my name is Sharon and I am new to the McKinney/Prosper area. I went to checkout the outside mall in Prosper and I went into a shoe store named Journeys. I was greeted and treated so kindly by Zach and Nathan and they definitely made sure my needs were met. I had an awesome experience and I will definitely revisit again and also tell family and friends about this store!?”
“Lombarto is amazing!! He went above and beyond for me!! I was having a hard time doing an exchange at other rack room locations but he was so willing and helpful to assist with me with my exchange and I was in and out with no problem. I will forever give praise and gratitude to him and his store even though it may be out of the way for me. Excellent and honest customer service really goes such a long way!! I really really appreciated his help!”
“Associate 289082 was really good to my dad. My dad didn't catch his name but that was the number on his receipt. He was looking for water shoes for his vacation and this gentleman helped him and was educated and swift. My dad actually came home, really impressed, and really happy about his new buy and the service he received. I've been there a few times and they are all really nice. I was helped by Tre one time and he was really patient with me. I already find this area really nice and tidy, especially with it being rather new, so the customer service being great so far is a plus. Keep it up!”
“Customer service was fantastic! I had an online order for in store pickup and they searched high and low to find this adorable outfit in the correct size for me. I am so grateful, thank you!”
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“I had such a great experience a young lady named Gabi was a god send in my search for shoes to fit my wide feet..she knew which shoes fit wide that weren't labeled wide. I bought 2 pair of Nikes that felt like clouds on my feet..if you have wide feet go see her!!”