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December 2023 by Kathryn “Katie”
Store was clean. Staff wasn’t unfriendly but wasn’t super helpful either. Maybe I just caught them on an “off day”
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November 2023 by Mike Brad
This Michael's is similar to most. The shelves are amazingly full and organized. The staff is extremely helpful and surprisingly know where everything is in the store. I don't know if this is good or bad, but the price on the shelf is generally not the price you pay because it seems that most things are on sale. But the good news is the cash register seems to be smart enough to know the sale prices. But I suggest you compare the shelf prices to what they have on the internet. The store is in a large shopping center with plenty of parking.
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November 2023 by Kiran Kumar
Spacious store, nice selection of craft works. They do have some in person classes that changes based on season.
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November 2023 by Chris “Kilika” Witt
Michaels Always has wonderful things. I always pickup supplies for my jewelry business when I visit.
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September 2023 by Diana Elwell
Ran into Michael’s after work to order a custom frame. The girl said I had to hurry up because she was scheduled to be off in 10 minutes at 6:00. I picked out what I wanted by five minutes till six she wrote everything down and told me I had to come back another day to place the order because if she goes over her scheduled time, she’ll get in trouble. What the heck! The store is scheduled to be open until 9 o’clock. Shouldn’t they have that department covered for the last three hours of the day when people are off of work? And an employee should not be afraid to go over her scheduled time if she is in the middle of helping a paying customer.
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September 2023 by D N.
Ran into Michael's after work to order a custom frame. The girl said I had to hurry up because she was scheduled to be off in 10 minutes at 6:00. I picked out what I wanted by five minutes till six she wrote everything down and told me I had to come back another day to place the order because if she goes over her scheduled time, she'll get in trouble. What the heck! The store is scheduled to be open until 9 o'clock. Shouldn't they have that department covered for the last three hours of the day when people are off of work? And an employee should not be afraid to go over her scheduled time if she is in the middle of helping a paying customer.
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September 2023 by Puki ordeho
Clean and quiet store,I loved the variety of flowers and the crafts for the little ones. Keep working on customer services!!
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September 2023 by Audrey Bohall
It was nice and clean in there and it has helpful people in the store.
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August 2023 by Kaiden H.
Came here months ago, well organized and nice modern design. Yelpers, stop giving this place 1 star, this is the best Michael's I've ever been to! I used to have to go to the Frisco location at Eldorado, which I heard that it used to be Staples. If you live near the Frisco location, I would recommend taking the few extra minutes to go to the Prosper one. They are also building a Target at 401 Gates Pkwy right at the other side of the center.
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August 2023 by Laura Young
Very nice clean, well-organized and well-stocked store. Friendly and helpful staff. Nice parking lot and convenient location. I found everything I needed.
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July 2023 by Sydney Schreiner
I can always find what I need here. Great sales and coupons, I never leave paying full price! Store is always clean and never too busy. My favorite location!
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June 2023 by Dawn Mattingly
I bought flowers here to create floral arrangements for my daughter's wedding. People could NOT believe that the floral arrangements were Artificial they looked *THAT* good!
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June 2023 by Aman Kaur
Everything was neat, organized, and well stocked for everything I needed. The gentleman at self checkout was sweet and very helpful in managing multiple customers at checkout.
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June 2023 by P K
Got what I needed, ...not very busy and the clerks were polite and helpful. Have lots of paint, art supplies, vinyl, fabric & just about anything else thou could be looking for.
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May 2023 by Ro
The girl who checked me out was absolutely wonderful! She helped me find a coupon for the reef I was buying. She was super helpful and very kind. I went to Hobby Lobby a few minutes earlier and ended up leaving my wreaths due to their misleading ads and lack of employees to actually check people out.