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10AM - 8PM
750 Richland Blvd Ste 10, Prosper
Mattress Stores
“David M. at the Prosper store was amazing! He answered all of our questions with amazing knowledge and insight. Not once did we feel pressure from him because he was so down to earth! Thank you David for assisting us with the process of buying our SleepNumber bed!”
10AM - 8PM
190 E Stacy Rd Suite 1620, Allen
Mattress Stores
“Terry is super helpful, knowledgeable, and patient! We had several questions and he did not mind answering them. He also asked good questions to determine the best mattress for my son.I would highly recommend Terry and Sleep Experts of Allen.”
“Brenton is welcoming, friendly, and knowledgeable. I was looking for a specific pillow that I bought years ago and he helped me located it and get it ordered directly to my house. He’s fantastic and I will definitely be going back to him any time I need a new mattress or pillow!”
“Fantastic shopping experience here! Asif, the store manager, was exceptionally patient and helpful. My wife and I would definitely recommend this store to anyone. Thanks, Sleep Experts!”
“Best experience I’ve ever had buying a mattress and one of the best customer service experiences ever.David was a true professional, one of those ‘nicest guy you’ll’ ever meet, wasn’t pushy at all, & knew his stuff.”
“There’s customer service, and then there’s Kelvin. He not only educated me and my wife about what it takes for good sleep, he was more concerned with helping us than selling to us. And the man can dress!”
“Bought a mattress here today and my experience was great. Ron helped me pick out my mattress today and I’m very satisfied with my purchase and the customer service.”
10AM - 9PM
3031 Preston Rd Suite 400, Frisco
Mattress Stores
“Had a great experience at the Frisco Preston Corners Mattress Firm location. I did my research on mattresses prior to going to the store. Mitchell was great and made my purchase go extremely well. Received the new mattress in two days.”
“I went in to get a bed frame that I needed today. My salesman was perfect. He didn’t have what I came in for in the store but provided me a comfortable one and one that I liked even better. He went above and beyond. He treated me with respect and showed that he cared. I felt like a family member. Thank you very much Mr. Kenji!”
“Great customer service and he was very detailed about the merchandise I was acquiring. Great sales person. He had several people in the store and made an extra effort to accommodate everyone in the store with him being only salesperson.”
“Really awful customer service especially after you’ve spent a couple grand. Frantically trying to sell this POC and get a better bed with someone who has better service.**Edit:We did have a bad experience with one of the employees but all of this was rectified with Heather the store manager. Our bed truly was causing us problems but we were out of the trial period. She recommended we go through warranty and now we have the bed we want and so far love! So thank you so much. Highly recommend working with Heather!”
“The Belle Haven team is wonderful to work with. Their attention to detail, customer service, and creative mindset is superior. They are wonderful to work with and truly create one of a kind spaces that are timeless!”
10AM - 8PM
109 N Greenville Ave, Allen
Mattress Stores
“A month ago I purchased a GE Profile 36” induction cook-top. I had purchased one from a NC Sears outlet and had it shipped a few weeks before, but it was destroyed by the freight company. This time, I wanted to pick up the cook-top but I live in Austin. So I called the store and spoke to the assistant manager Shawn. I explained the situation and that my husband would be coming to the area at the beginning of April for a fishing trip and could pick up the cook-top then IF he was willing to set it aside for me. He said he would be happy to do so and would make sure nothing happened to it. I really appreciated Shawn’s willingness to help me out and I can. Or wait to get my cook-top installed.”
“Dawn was really helpful. You didn’t have any bed sets that worked for us but she said she would try to get info on a special order but we think we found the bed we want on line anyway. We are not modern people and everything in your showroom in too light or modern for us. It’s a shame my house is full of Haverty’s furniture that we can’t part with because since 2020 we hate all furniture on the market.”
10AM - 6PM
5355 Dallas Pkwy #630, Frisco
Mattress Stores
“These products are beyond AMAZING! As someone who is super health conscious about the importance of non chemicals, it does not get more cleaner than this company and the products that they offer. However, the customer service, specifically Kristie at this location is WONDERFUL. An absolute delight! She goes way beyond her needs, you are in great hands if she happens to help you. I keep returning back to this company in all honesty because of how wonderful she is making everything run so smoothly.”
“Awesome experience here getting new pillows. They had so many options and we had fun trying them all. Liz was super knowledgeable and helpful. The whole store is just a fun and relaxing experience.”
“Lucy Furniture has become my go-to for furnishing needs over the past year, especially for outfitting three bedrooms at different times. Working with Victor and Lucy has been an exceptional experience. Victor is consistently responsive, always answering calls and texts promptly. They managed to furnish our bedrooms ahead of schedule, which was a pleasant surprise.When we encountered an issue with a footboard, Victor swiftly arranged for a replacement within a week. What's more, their prices are remarkably competitive, typically 30 to 40% lower than other retailers in the market. They even accommodated our request to swap foundations without any hassle. This level of flexibility and customer care speaks volumes about their reliability.Overall, I highly recommend Lucy Furniture for anyone in need of quality furniture and reliable service at affordable prices. Their trustworthiness and commitment to customer satisfaction make them stand out in the industry.”
“Jennifer did an outstanding job assisting my husband and me with picking out furniture for our new home. It was an exciting time for us; she was just the person to help and guide us. I love interior design, and Jennifer has a good eye, listens, and makes suggestions without pushing you. We highly recommend going to Stacy and working with Jennifer.”
“My husband and I had a delivery of a new bed set and mattress, however we forgot the box spring. After the delivery and full service setup we went to the showroom location and explained the situation. They were able to help us purchase a box spring and setup indoor delivery for the next day. We appreciated their understanding and help in this matter”
“I cannot express how happy Iam with EVERYTHING from Matthew taking the time to show me the difference in Matresses to helping me find a bedroom Suite that wouldn’t take two months to get!I also bought a beautiful couch as well…I was to also thank Jeremiah for EVERYTHING from helping me with my Couch Delivery to helping with my purchase on my bed as well…. He said “ I was his best “customer” in Just a few weeks time which made me feel good. I will be back to buy another mattress from u guys in the next week or so. Ty for hiring people that honestly want to help and not only make your experience good but they care about how comfortable you will feel on their furniture…That should be your “Slogan” for one of your commercials!! ❤️?Respectfully Joann Gouge’”
“Everyone at Ashley Furniture in Frisco, Texas was friendly and helpful and professional! They were patient with us & provided guidance! We highly suggest you check them out!”
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“John was hands down one of the best floor salesmen I have met! I am very picky about major purchases, but he made this easy and painless!We bought a Posturepedic Plus Hybrid High Point 14" Plush King Mattress on an adjustable base with a mattress cover and delivery.John was more than willing to sit with my wife and I, answer all of our questions, demonstrate all of the features that sold us on the bed, and even recommend some things about the bed that will help us with certain pain points we have once we get it!The bed delivers tomorrow so I can update this after we get it and try it out, but I had to leave this to speak to the in store experience so far!Kudos to John and his store!”