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August 2024 by Darrell Walker
Customer Service was Awesome
Facilities were clean
Great
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July 2024 by Eric Vera
The customer service is excellent. The paper work was very easy to complete and the staff was pleasant and polite and answered all my questions.
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July 2024 by Lynda Russo
Melissa was patient, knowledgeable and a pleasure to do business with.
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June 2024 by Poppy and Seed Boutique
Horrible experience here. They have bugs all inside their units. They advertise climate control yet they do not turn on the air conditioning at all. Company even went as far to cover up the temperature display in their hallways because they know they’re being dishonest. Dead mouse found right outside the front door. I’ve been contacting them through calling and email to let them know I moved out May 29th and no one replies back. They keep sending me invoices though. Worst storage facility I have used and so dirty! Customer service non existent. Pic of temp displays before CubeSmart took over and after! They covered them because they know they’re scamming. Also peep that mouse. So many pests roam this facility. Don’t store your stuff here if you care about your belongings or business!
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April 2024 by Khalied Khalifa
I just started renting a storage at the Prosper location. Amy the General Manager is just a lovely person to work with she has been fantastic from the time i found Cube Smart, she was very patient, helpful and very experienced. I have looked at couple of storage location but Amy's customer service helped me to stick with CubeSmart. Thanks you so much Amy!
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March 2024 by Carrie Thompson
John and Amy were very kind and helpful!
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March 2024 by Ryan Ellis
Amy was great helping me get a unit quickly.
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February 2024 by Eric Willis
Amy was great and very attentive. They are a class act. Very smooth transaction.
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February 2024 by Amaserwah Williams
Amy is the best manager ever. She is so knowledgeable and helpful. Thank you Amy really appreciate your great service. God bless you!!
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August 2023 by Edward Latyshevich
They’re always quick to answer a call, don’t have to wait 30 minutes to get a hold of someone like other chain companies. Never had a issue, decently priced storage units. Kid who works around the place is super kind & helpful. 10/10 would definitely use this storage facility again
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August 2023 by Dr K DFW
We have now had a unit here for nearly 3 years. Clean, quiet, and well-maintained.
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August 2023 by Robert Dixon
Always excellent !
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August 2023 by Renee Schallmo
Clean unit with easy access
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August 2023 by Sherry Cabrera
Great place for storage in Prosper! We used it when we were in between moves until our new house was ready.
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June 2023 by Johnny Oliver
The service staff is great and the on site manager, Blake, is very helpful.The only thing that we noticed is the dust buildup in the unit, probably from the gravel road. But other than that, this is a great storage facility.
