Grocery Stores in Prosper, TX

“Customer service is awesome and staff is very helpful! I am impressed with the quality of the meat and pricing. I compared with big box prices grain vs. grass fed ground beef and it's definitely worth the 50 cent difference considering the time saved and the customer service.
As far as selection they have picahna, wagyu, suckling pig, salmon, brisket, ground bison, lobster and the list goes on. Or just chicken and beef, organic and non organic.
Everything is flash frozen so this isn't your last minute meal type place, although the chicken tenderloins thawed fairly quickly with the recommendations.”

“I always come here, I'm going to be honest with you, the food that Mrs. Belén cooks is super delicious, it has a surprising flavor, everything that is served in this place is fresh, the lady is very kind and smiling, talk to her, she is very friendly. The food is going to please you. love???? oh and it's just takeout ?”

“Manjeet very good customer service. He help me at the self checkout because it stop working he help me fix it. He very cool nice chill guy. Someone give this guy a raise!!”

“Had a great experience dealing with Kroger’s Pharmacy while visiting from out of town. I realized I had forgotten to pick up a medication from my local pharmacy back home. I called into Kroger explained the situation and gave them the info they needed and they had my rx ready to go by the next day. Breezed through the drive thru to pick up my prescription. Couldn’t have been easier!”

“I enjoy going to this Kroger because of a few select employees that always are so friendly & take the time to say hello & ask how I am doing. One in particular is Jane, I am a late night shopper & I always enjoy talking to Jane while I am checking out. She is so helpful & knowledgeable. Kroger, she is an asset to your business & should be promoted! Sometimes customers are very rude at the checkout (I have personally witnessed this) & more or less verbally attack your associates. Particularly the night crew because they have to communicate over the intercom (per their leadership) starting at midnight the store will begin closing & to ensure the customers allow enough time to checkout their groceries before the system shuts down at 1am. The problem the night crew continually deals with is backlash from customers arguing that is not fair since the store claims to close at 1am therefore should allow time beyond 1am to complete checkout.

This is not your staff's fault it is a corporate decision to rush customers out of the store & to leave them without proper support to field complaints that late at night. There have literally been customers in the middle of checking out that could not pay for their purchase because of the system shutting down, there by loosing revenue for Kroger because often they do not return the next day to complete their purchase.

Regardless, I have learned to checkout on time and while it doesn't impact me I just wanted to take a moment to report how excellent your staff is running the store at night. Special call outs going beyond Jane as well, to the night shift associates Paul & Deborah as well as a super sweet tall and thin Hispanic gentleman who I believe is the stocking supervisor (I think his name is Julio). Last night my Dad's electric cart stopped working. He stopped what he was doing & went and got him another one. Such a kind & thoughtful thing to do & we really appreciated that!

Kroger Prosper, all of these great employees deserve recognition!”

“Kenn, who I believe is in charge of gathering shopping carts, helped me and my mom load our watermelons with so much enthusiasm and care. He wasn't asked to, and we even told him we got it, but he insisted and said, "It is my honor and privilege."

He is truly is the kindest person I have ever encountered.

Kroger is employing a gem of an employee, and I hope they realize how lucky they are to have someone so joyful, hardworking, and respectful on their team. Thank you Kenn for making our week brighter!”

“I have always had a fantastic experience at this pharmacy. The pharmacist is always helpful, kind, and knowledgeable. She always answers any questions that I have and goes above and beyond with customer service.”