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April 2023 by Elena T
Too lazy to create a label. Ended up going to UPS
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January 2023 by Andre H.
I do not live in Prosper. I was in need of a printing center since my copier died at home. I came to your location and the customer service was outstanding. The staff immediately helped me greeted me and resolves all my challenges. There were a couple of hiccups with sending an email and getting a response back from the FedEx service Center but the staff were outstanding. Receiving professional customer service and being treated as such was amazing when I was there. I want to give a big shout out to Bria who really went above and beyond to make sure my needs are taken care of. Thank you, FedEx!
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October 2022 by Adesuwa Okonedo
Got my order late and wrong two times.
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September 2022 by Kay
A small location for a FedEx center but everyone is so friendly and helpful here ! Had a very smooth experience shipping some of my packages.
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July 2022 by Shalise Moehnke
This is my go-to spot for printing! Always receive excellent service, and reasonable pricing. I truly appreciate the time all the employees have spent helping me finish my projects. Highest recommendation!
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March 2022 by Meschelle
The girl was super helpful even though we used self service. We had an issue and be she had us going in seconds.
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January 2022 by Keerthan k
A small location for a FedEx center but everyone is so friendly and helpful here ! Had a very smooth experience shipping some of my packages.
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December 2021 by Sunil Sudi
This place needs to be praised for their customer centric friendly and always ready to help nature ????
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August 2021 by Patty Stremcha
This was the most efficient, friendly and incredibly organized group of young people I have ever had the pleasure to do business with. My husband and I ran into the office 5 minutes before closing. Hoping to get important papers mailed today. They had our documents enveloped sealed labeled and receipt in hand in less than 1 minute. All the while with a big smile on their face and a friendly have a great weekend as we walked dazed out the door. Absolutely incredible.
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July 2021 by Ev T.
They've hired a bunch of snotty nose teenagers who are RUDE and have absolutely NO customer service skills. Retrain the two pubescent girls and one boy holding down the fort at 4:25pm on July 1st. We will be going back to the Frisco location. It would have been nice to have an adult on site to address concerns. I really hope my package makes it.
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May 2021 by Citizen C
Paid extra for Fast Delivery. Mail was supposed to arrive at certain time, but it did not. Called Cust Service, was told it’s on its way 1 Day Late. Why charge customers money and not deliver when supposed to, and how does tracking help me, it shows me where it is, and not where it needs to be!
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March 2021 by Jerome Sullivan
If you didn't read any of the other reviews, this is the best FEDEX location ever! Confirmed. Greatness all around, all of the time.
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February 2021 by Ashutosh Verule
Excellent customer service !!
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August 2020 by K4M Consulting
Best FedEx store - period. The nicest most helpful people I have ever dealt with. I recently received help from Bryan, Tiana, and Luigi on a very important project and their help, expert advice, and sincerity were exceptional.
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March 2020 by Anna Chacon
This location is the best! They are always so nice and willing to help. This time, I was enquiring about wedding invitation printing. I had gone to another location earlier in the day and they told me they couldn't honor an online offer. I came to this location and they gave me an even better offer and the invitations look great. All with a smile. I highly recommend this location. Thank you guys!
