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October 2024 by Sanjay V
Packages not weighed at drop off.
Warning to everyone using this center, if you drop off a package, it is not weighed as they don't have a scale. It will only be weighed when scanned in the warehouse. This is a HUGE problem as you cannot rely on weight alone as proof of returning something, like a mobile phone.
My package weighed more than 300g and is now showing as 130g. I'm 100% sure someone in Fedex has already stolen the phone. It has happened to me once on the receiving end.
I used this official store so I could guarantee my package would at least be weighed, so I don't know WHY this is labeled a "Print and Ship Center" when it isn't even equipped with the basics.
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September 2024 by Animesh D
Situated inside Walmart this Fedex is well maintained and operated. The staff is courteous and helps customers effectively. The FedEx is always the first preference for shipping needs. There are printing services also in the premise. Id like to use this branch of FedEx again for my future shipping requirements.
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August 2024 by Bruce and Ginger Beasley
We are always treated with friendly professionalism at this store. We have various types of shipping we do, and whether we have it ready to go (reprinted label, boxed and sealed), or whether we need to get a box, and have them do it, we are always welcomed. We are always amazed at some of the things people bring in, or ask, but as with us, all our treated as valued customers, from the multiple times we are in there.
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July 2024 by brenda jacobson
Always fast and efficient at this location!
Friendly and professional too!
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April 2024 by Cesar Martinez
I was there to make copies the guy that was there was rude interrupted me when tried to explain the position of the paper was wrong, the paper came out wrong after 4 times he got it right. So ask for 5 copies and I got charged for 9 copies.
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April 2023 by Elena T
Too lazy to create a label. Ended up going to UPS
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January 2023 by Andre H.
I do not live in Prosper. I was in need of a printing center since my copier died at home. I came to your location and the customer service was outstanding. The staff immediately helped me greeted me and resolves all my challenges. There were a couple of hiccups with sending an email and getting a response back from the FedEx service Center but the staff were outstanding. Receiving professional customer service and being treated as such was amazing when I was there. I want to give a big shout out to Bria who really went above and beyond to make sure my needs are taken care of. Thank you, FedEx!
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November 2022 by Keerthan
A small location for a FedEx center but everyone is so friendly and helpful here ! Had a very smooth experience shipping some of my packages.
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November 2022 by Sunil Sudigala
This place needs to be praised for their customer centric friendly and always ready to help nature ????
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October 2022 by Adesuwa Okonedo
Got my order late and wrong two times.
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September 2022 by Kay
A small location for a FedEx center but everyone is so friendly and helpful here ! Had a very smooth experience shipping some of my packages.
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July 2022 by Shalise Moehnke
This is my go-to spot for printing! Always receive excellent service, and reasonable pricing. I truly appreciate the time all the employees have spent helping me finish my projects. Highest recommendation!
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March 2022 by Meschelle
The girl was super helpful even though we used self service. We had an issue and be she had us going in seconds.
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January 2022 by Keerthan k
A small location for a FedEx center but everyone is so friendly and helpful here ! Had a very smooth experience shipping some of my packages.
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December 2021 by Sunil Sudi
This place needs to be praised for their customer centric friendly and always ready to help nature ????