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“Car battery was dying. Knowing that I had just one more start on the battery, I drove over to O'Reilly, getting there right before they close. Easy process, staff was very helpful and efficient. Installed it for me and I was on my way. Good service!”
“I will always shop at this particular O’Reilly store because they always go above and beyond for me. Recently , they have changed my key fob remote battery, helped me replace 2 car/motorcycle batteries and helped me with my check engine light. Today in particular, John and Pablo provided outstanding customer service. I’m so blessed and thankful for their help today!!!”
“Had a superb experience with this guys.On a saturday night urgently needed to change my car battery. Went to two famous shops who has shops in different zones in the coutry. One turned down me saying we are about to close and other one said its too cold outside to change. Lol!!!Called these guys. Jonathan picked up phone and said he will do it in 10 minutes and He did. Great employee anybody can have. I highly recommend to talk to him if you go there. Super positive attitunde. He saved my day.Realised employees like him saves the shop and business.You just got a customer for life. No more other zones..And thanks a ton again!!!”
“First time here and had a great experience. Bill was kind enough to also teach me how to switch out my wiper blades for the future and didn't look down on me. Loved the customer service.”
“After a super disappointing experience at Auto Zone in Prosper, looking for battery t-anchors, we headed to O'Reilly in Celina. Garrett and the folks there pointed out where they should be if they had them and we were expecting what we got at Auto Zone when we realized they did not have them, Garrett came over to tell us he had had looked up the anchors, gave us a price along with when they would be in. We have been back twice since picking up the parts. Every time we have been in there we were asked if we needed help, but they are happy to let you browse as well. We were also able to pick up a manual for our older vehicle along with a pick up rear seat protector for a friend with a furry dog. There is a nice selection of items that are useful, but also giftable. Great job folks!”
“I went there yesterday to get a new battery and installation for my ailing iPhone. I was told it could take 30-60 minutes depending on how busy they were. Luckily for me, I hit an off time. First off, Shelley gave me his chair, he could see I was disabled. And then got right to work on my phone. He was finished in 15 minutes. We had a good conversation which made time pass easily. I also got a 10% discount. They have every battery and bulb you could possibly need. Great for a quick key fob battery change. I highly recommend Batteries +. Great service, great prices, excellent employees.”
“Enrique Leonardo was the best help I've ever had at any auto parts store. So knowledgeable and obviously knows what he is talking about. Was such a big help! Won't go to any other auto parts store while Enrique is around!”
“Great location and even better people. Vincent specifically went way above and beyond to help me out with a tricky brake light switch. Will 100% be back and refer friends to Vincent.”
“Kim the store asst manager helped me out greatly and got what I needed taken care of. Greatly recommend this location, the staff this evening were super helpful.Thanks again”
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“Booked an appointment online today for a charger port replacement for 2pm. Navid called in the morning and asked if I’d like to come in earlier for a diagnostic. Warned me that he didn’t have the part in stock and if that were the case, he’d have to order it. My pal took in my phone and sure enough, I needed that part, BUT Naveed went above and beyond to pick up the part at a place nearby. Wow! Talk about customer service!! They had a battery replacement special (with repair) and suggested I get it while he had the phone open. Totally! Thanks a bunch Navid! Now I don’t have to suffer trying to get my old phone charged. Phone is like brand new! You’re the best! Totally recommend these guys!! Price is SUPER reasonable and turnaround time is exceptional. Did I mention they also have A+ customer service? Cause they most certainly do.”