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December 2023 by roger
It is what it is.long lines, not enuff cashiers, there should be more cashiers in other depts to checkout customers( if you DONT have meats,vegetables, or anything to be weighed). Hard to find any people in electonics, xcept automotive or other people to check customer out.I dont know what walmart stands for anymore. Oh yea,there should be NO CHECKOUT OF ANYTHING AT THE PHARMACY,EXCEPT DRUGS. People are idiots walk up there with basketful of groceries and want their drugs.
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December 2023 by Larry Caraway
Store is ok. Photo department isn’t. Get an email saying print is ready for p/u. Go to get next day. They say it’s still processing. No idea why. No idea when it will be ready. Virtually impossible to call to see if it’s ready. _____!!!
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December 2023 by Must Coffee (MustCoffee)
Cleanliness:This store varies but, but overall it's a lot cleaner than the Redbud location in McKinney. I was there this week and it was sooo clean I took the time to tell the manager on duty. Good job!Inventory:This location is normally very low on stock on weekends but that's not very surprising since it's the only Walmart east of McKinney until you get to Greenville. If you go Tuesday the shelves will probably be restocked.Customer service:The cashiers are friendly about 50% of the time. These days it may seem trivial, but it matters to me.This store is pretty good about opening more checkout lanes, but still needs work.Not enough attention to the self checkout lanes for problems. If I'm checking out my own groceries, I don't want to have to track down a manger to fix my mistakes. After all, WE aren't cashiers ?.Why can't I get someone on the phone?This is for every busy Walmart store. I don't know how it works but, why is it that the only person I can get on the phone is the bakery, during the day, or grocery pickup?Grocery Pickup:The people who bring groceries to the car are stellar. I don't know how they do it because if it's crazy hot or cold in a high wind, they are fast and friendly while dodging scary traffic. Customer service is A+.
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November 2023 by kasi dalby
Diane in the vision center is absolutely amazing! I brought her my daughter’s glasses that had a missing screw. She was so kind and a real pleasure to speak with. She was able to fix them as I finished my shopping, and even though it was a challenging case, she didn’t give up! Thank you Diane!!
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November 2023 by Anne
Best customer service ever provided by Aidan in the automotive center! He is professional, friendly and knowledgable. Keep up the good work Aidan, you deserve a raise! There were several grumpy customers on the early morning I was there getting service for my Jeep, and he handled all them with care and confidence, they all left happy!!!
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November 2023 by Nikki Stone
As Always, very good place to shop. Everyone Does what they are supposed to and Are helpful... Unless they are extremely busy, but still helpful and friendly.Smile, it could be A LOT Worse Everyone! ?✌️?❤️
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November 2023 by Timothy Brumit
I grabbed a gift card(that was in the regular check out lane), and try adding money to it along with my other items, but get told I’ve got to go to customer service to load the card. My thinking is, then why have them in the regular checkout lane. Is this new policy, or did they just not know how too. So, I said cancel it all, there’s no need to make two transactions. The “manager” closed it and pulled me to customer service, and had someone else do it. Answers anyone??
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October 2023 by justgarbage
the people working here barely care enough to show up and even then the paycheck isn't worth dealing with the salaried associates that ran all the leadership out of the building. probably why the FDD truck didn't get finished by overnights in 2023 lol
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October 2023 by Chaith S
I usually never shop at Walmart but this is the only grocery store in Princeton. I found the associates at this location are more willing to help than any other walmart locations that I have been to in the past.Aisles are clean and well organized. Even though there are few to help around, I use the walmart website to find the products and their location.
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October 2023 by Steven Nalls
This Walmart tends to run out of items often. They also like to shut all the registers are down around 7 p.m. where it is card only no cash in the whole store which is very inconvenient.
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October 2023 by Sarai Vega
Horrible service. I placed a pickup order. Unfortunately I was running later and couldn’t make my pickup window. Called like 15 times with nobody answering. They literally make it impossible for you to get in touch with them. I tried contacting customer care and they picked up and clicked right away. The worst customer service…I wanted to give them a shot but I definitely won’t be coming here again. Now I understand when people say this Walmart is trash.
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October 2023 by Teasha Witherspoon
The picture should speak for itself but just In case it doesn’t here’s the review.This is how they loaded my groceries from my online pickup. Who puts the heaviest on top?! I’m returning it all and will have them re pick all my items.
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September 2023 by Angela
Last time lady in charge of automotive oil changes was rude. Cashier at front had problems working Her register but everyone else was very helpful. Time before that was OK except there was a worker that was clueless of all around her and kept almost backing over me or running me over so I had to keep an eye out for her and she says quit looking at me. Wow. I was watching out for cart collision because of her so they need to keep her off floor with shoppers. The time before that was OK but all the workers I encountered were walking on their cell phones and pushing pickup delivery carts and almost running me over. Closest Walmart to me yet almost always rude worker issues. Best experience was last time n I have to be the best dressed in the store to get decent help on the floor but all the cashiers have issues.
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September 2023 by Tiffanie Lyon
There is always a line at self checkout, sometimes down into the aisle and never enough cahiers. Very frustrating (especially when shopping with my infant). Delivery is good but I know not to trust produce I don't choose myself.
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August 2023 by Amy C
Placed a grocery pickup order for 9-10 pm. I checked in and arrived around 9:10. Shortly after I checked in they turned the lights off to the pickup area. I waited for 45 mins. No one came out and no one answered the phone. I called the pickup number and the main store number. I was furious and left. I requested a cancelation. I called customer service and all they did was confirm my order would be canceled. That was a complete waste of time. Walmart has become the worst place to shop at. I will never go back. I'll happily pay more if I have to at other stores to avoid going here. They don't care about customers at all.