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March 2024 by Eric Ortega
I called for 3 hours straight, no one ever picked up. Called Mckinneys and they picked up immediately. Do better princeton
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March 2024 by Ca P
For the most part, for a post office… it’s not bad. Employees are always friendly and lines, although can get long, they do their best to move them along efficiently. Parking lot has a few issues but not as bad as many other post offices I’ve been to.
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December 2023 by Jade Jones
Don't know how they are still open and running with as rude as they are. Had multiple packages go missing after giving them my return and we ended up having to pay for their mistake. Do not, I repeat do not go here unless it's your ONLY choice
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December 2023 by William Graves
Rude and unhelpful. Zero customer service just a " ready?" I really don't know how they're in business. I've had packages left on the side of the road even though Ive been living here for 1.5 years. My place of residence has been here 30 years and my packages are somehow undeliverable and I have had to come up to get them multiple times. I have also tried to send a single small package internationally and the young girl at the front didn't know where Quebec was and sent me away saying she didn't have the 'correct slip' to send it and recommended I go some place else. I usually skip this post office as half the time, there is an issue! HORRIBLE.
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December 2023 by Bri
They don't deliver mail and then lie about why they don't deliver it. Who the hell is running this city. This is shameful how unprepared they are for new residents despite these homes being planned and built for several years now.
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October 2023 by Chaith S
The service at this location is usually fast and easy.However the post office is taking forever to set up mailbox for a new sub division, Which means a trip to the post office whenever there is a mail. They aren't open on the weekends.
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August 2023 by Boogieman !
The Vista RV village has given this post office the gate code and still they refuse to deliver packages ? for silly excuses.Like nowhere to put package.
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June 2023 by Teana Kellogg
Friendly staff, would have rated 5 but they don’t have a drop box for packages. It’s a small post office and I think people get upset they have to wait but don’t understand this was a small town area before all the housing developments in the area so please be patient with them.
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May 2023 by Alex R.
We are always missing specific mail. I have two recurring examples one of them is paychecks that get send to us through the mail which come from our business. It is frustrating because we either receive a week late or it never shows at all and we have to order a new one. This is even with us getting photo statements same day of the mail going out for delivery. We depend on those checks due to us having employees, mortgages, car payments ect. Second example, we have a costco platinum membership which gives us cash back on our purchases every year. We have triple checked with costco and the usps in Princeton to make sure the address is correct but even then with photo statements of our mail we never receive it. We have had to order our rewards 3 times to this address and they have yet to show. We've done it a forth time but to a different one outside of princeton and wallah !!!! We received it !!!. My family and I are starting to think the Usps office in McKinney has something to do with it, whether its because they've mishandled mail or because they are opening them and taking items for them selves. That is my theory and what draws us to this suspicion is that the Usps in Princeton uses a third party delivery partner for our route. The man drives a black nissan titan. We have written complaints to corporate and nothing has been done about it. Do no come to princeton because your are most likely going to have missing mail.
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May 2023 by Ferron Gamble
VERY NICE STAFF MEMBER'S ! ALWAYS READY AND WILLING TO HELP FRIENDLY AND POLITE.
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April 2023 by Jon Correll
Employees at this location are dangerous driving our neighborhood streets. The usps that drives the darker greenish/blue jeep with usps magnets on side of door was driving in excess of 60mph down 2nd street here in Princeton. He turned around and came back down the street were I was standing recording him with my phone and pulls up beside me and snarks asking a question so dumb I forgot what he even said and I told him I was recording him to figure out who he was and who hired him because this neighborhood is full of children that often play in these streets riding bikes and playing basketball. The guy laughed and proceeded to drive off. This post office is clearly the worst office and think they answer to no one I'm attempting to file claims with the postmaster general and anyone else that might care to hear and see my camera footage of these wreckless incompetent whatever you wanna call them.
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April 2023 by D Rae (Dee)
My packages are constantly put in someone else’s box or they give me a key to access my package that doesn’t fit the box. Do better please.
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March 2023 by Colton B.
Everytime I have a package come through here it's days late, nobody answers the phone, and when I got up there there's a girl playing on her phone ignoring the phone ringing right beside her. The workers are rude and don't help. This has happened 3 times. This place needs new management.
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March 2023 by Astrid Vazquez
I have to agree with everyone that has provided a negative experience with this post office location. The male employee there is extremely rude and borderline disrespectful. With respect, If you do not like your job don't work there. There are plenty of people that would be grateful to have a job and provide good customer service.
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March 2023 by SD 214
Second time in 3 months I get a notice that package is in my mailbox… I walk down to the mail box unlock the box and nothing … so now I need to call ups who I’m sure is going tell me call Princeton post office just like last time… so many negative reviews why isn’t anyone looking into this post office ?
