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March 2024 by Jonah Gilmore
Absolutely the worst place for pharmacy pickup. It is ALWAYS something with these people. I’ve left here more times empty handed than I have with my prescription. Whether it’s them not following up with my policy, not responding to my doctor, or just straight up not having my insulin, which I need to stay alive. F this place.
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February 2024 by Andy Rose
I hate everything about CVS, but because they are the PBM for my insurance company, I'm forced to use them. They close for lunch from 1:30 to 2:00. My hometown pharmacy doesn't do that. They manage their staff so everyone gets lunch breaks without inconvenience to their customers. CVS is a horrible place .
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February 2024 by Kevin Terrell
Cant speak with pharmacy
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February 2024 by Venus Meraki
Customer service is so unprofessional. They’re in there laughing and chatting with a line full of people, so I’m sitting there waiting for a little over 20 minutes. Pull up to the window, and rather than the immediate help, the girl closes the window to continue laughing about how she thought the window was stuck. She then proceeded to tell me that one of my orders would take 20 more minutes. Completely unprofessional, and sad that there’s been so many terrible reviews but this place won’t get shut down.
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February 2024 by daniel douglas
Pharmacy poor customer service. Get your meds from somewhere else if you have the option
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January 2024 by K Pittman
Incompetent & rude
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December 2023 by Leah Lemons
Don’t bother calling because you cannot talk to anyone here at the pharmacy. They say they’ll call you back but they do not. Never received a call. I called customer support and this sweet gentleman called them and told them what I needed. I called every hour on the hour to get prescription status and they kept moving it out an hour at a time. Drive to the store and was told they needed 45 more minutes. When I got to the window they told me that my insurance won’t pay for a 30 day refill so I had to pay full price out of pocket.
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December 2023 by Karishma Shah Brahmbhatt
Tired of calling to get pharmacist on phone to get prescription transferred. Keeps on going to voice-mail. Eventually walmart pharmacy was a quick service and better access.
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December 2023 by Nicholas Morrow
ZERO stars. Never answer the phone, they never call you back, they never inform you when a prescription is ready. They make you come to them to tell you they don’t have your medicine.I have walked into the location and been on the phone with them, saw an associate pick up the phone and hang up on me while I was standing in line.
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December 2023 by Lana F
The pharmacy staff did not apply our insurance and charged my child (a student at Princeton) full price. They said they were too busy to apply her insurance information and that she could come back tomorrow. She went back again today and a rude lady told her that she didn't have time. Looking at all the negative reviews online, it appears to be time for a Pharmacy Board complaint if they do not correct their mistakes immediately
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November 2023 by Noel “El” Vert
Lady loomed behind me entire time. Talked to me like I was a baby. I am a grown man who comes here often ?♂️I understand keeping an eye out. But when youre so close behind me that if I moved my elbow Id hit you in the gut, youre too close. If youre that worried anout theft check me out yourself instead of pacing about.She did this to every person who came in. Made shopping very uncomfortable. And checking out awful as shed reach over you and explain everything without anyone asking and acted irritated at doing so even though I didnt want her to in the first place. Very rude.
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October 2023 by Maria Huerta
Just waited in drive thru lane with roughly 5 cars head of me …. I’d say it was about. 20 min wait. By the time we got to the window the lady asked me to go loop around all the way to the back of the lane - by this time 6 cars were behind me, my child crying with the pain at the top of her lungs and she wanted me to go to the back of the line or go get down and go inside. I told her i can’t I’m alone with my baby whom is really sick and this is why I chose drive thru. She did not care a bit. I went home to care for my baby whom wouldn’t stop crying her head off. CVS needs to provide further training for these situations.
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September 2023 by Eldon Erb
Terrible service my wife needed cough medicine for bronchitis. Going to the facility they stated they did not have it and would have to wait 4 days to get it. This was late in the day so we called the next day to transfer the script to Walmart. The Walmart tech stated that CVS usually takes up to 4 hours to transfer. They did not get it to Walmart until right before closing time. Done with CVS. I usually don't leave bad reviews however this is not the first time with problems.
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September 2023 by Stacey Gresham
Absolutely the worst pharmacy ever. They lose prescriptions all the time, have 6 profiles because instead of updating address, they simply make a new profile. People are rude and they never answer phone.
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September 2023 by Kimberly Wade
The pharmacy manager is loud and rude. She is unhelpful and acts like customers are bothering her. She was busy running her mouth instead of helping her techs. I transferred all my prescriptions to another pharmacy.