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August 2024 by Karan Graham
worst phone system EVER; impossible to talk to an actual person even when the system doesn't have ability to help. Can't give no starts unfortunately.
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August 2024 by Lynn Glover
Same cashier was rude both times I visit the store. Very unnecessary.
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July 2024 by Cher C
Pharmacy worst customer service.
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July 2024 by M S
expect to wait at least an hour for your medication. the pharmacy drive through is actual hell and will test you patience beyond belief. if you love a challenge this is the CVS for you.
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July 2024 by Lisa Calvert
I have been going to CVS recently and I just love it. It’s so easy to find things, the staff is very polite and welcoming and there is always a way to save a buck. Given the opportunity I will continue visiting CVS over any other store in town.
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July 2024 by Karla Pittman
Rude and inefficient... Do better!!
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July 2024 by Thelma O'campo
Stopped by CVS this afternoon around 6pm there was several items market 75% off the UPC on the shelf and the item matched I scanned on red box and it did not show the discount so I asked cashier she then had to ask what I assume is manager on duty (Aurie)that skipped me to listen to another costumer make a complaint about the pharmacy for quite a bit. she grabbed the items took off to the back it took her a while to return so cashier went to check what was taking so long we find out she left me waiting while she removed all the wrong stickers like I've been waiting that could of been done after helping me the customer anywho...then with her calm condescending tone she said I can't sell these items with that discount & that the stickers we're marked wrong it was supposed to be 50% off. And that the other item was discontinued so she couldn't sell that however it scanned full price on red box so why is a discontinued item that was marked 75% off still on the shelf? I said but all your stickers say 75% she said they have other responsibilities besides pricing items ?..and that was that...so just because the sticker says 75% double check ✔️ your receipts that item is actually scanning right wonder how many people don't notice they are paying full price or a different percentage ..CVS has a "Scan Right Guarantee" just not this Princeton location.. I stopped using the pharmacy as well a few months back due to being charged full price for Rx being told my Rx was not approved by my insurance mind you it was never sent to Dr or Ins. Had my Dr send Rx to a different pharmacy that actually submitted authorization to my Aetna Ins and guess what it is a covered Rx so I payed full price for 3 months of copay for dealing with this location. ?
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June 2024 by Lindsay Wood
The pharmacist is quite unpleasant in a professional setting, very unfortunate.
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May 2024 by Mark Anderson
Used to be such a good pharmacy, hard to believe they could now be this bad. It seems to be worse with every visit.
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May 2024 by Noe Gutierrez
Excellent Service.
Always working hard to keep everyone happy.
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May 2024 by Rakel Uribe
The cashier who was there today in the afternoon was not friendly, I asked her about a discount and she ignored me, she was not friendly.
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May 2024 by Jessica Cadena
Always something with them
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April 2024 by Mer Salih
Always out of stock.
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April 2024 by Jerad McCraw
The lady working the inside counter on 3/27/24 between 2-230 needs a lot of help with customer service. I did not receive a call that the medication needed was out of stock. Instead of offering to check inventory elsewhere, I had to ask her to check. When she checked, she said “the one in McKinney may have one”. So I then had to ask her to call to verify, to which they didn’t. Instead of giving me options, I had to ask for options. Every step of the way for any customer service, I had to ask for.
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April 2024 by Dina Chambers
This branch literally never answers their phones. It takes you to a voicemail and then you will spend the next few hours playing phone tag because they will never answer their phones.
