-
September 2024 by Rachel Perez
Drive thru is the worst. Every time I have to pick up meds i’m in line for at least 30 minutes even if only a few cars are in line. Come on people if the meds aren’t ready have them get in line again why have someone at the window for 15 minutes!
-
September 2024 by John C
Excellent customer service, the pharmacist Anais always shows a sense of urgency and is very helpful and kind, love going here for my prescriptions
-
June 2024 by Phil Jordan
Go ANYWHERE ELSE. The service is awful at this pharmacy. I've been given the wrong meds and have gone back three times for a script that was supposed to be ready. Pharmacist said they were out of that manufacturer on one med so he didn't order it at all. I HAVE TO take this med everyday.
-
June 2024 by Stacey Ward
Slowest pharmacy on planet earth. Just waited in drive through line for 40 minutes only to be told my prescription antibiotic isn't ready yet even though it is after the promised time. She told me to come back in 15 minutes and they will have it ready. Which means another hour of my life WASTED having to go through that line again. Not even a single apology. Extremely frustrating.
-
April 2024 by Jae Marie
They are always so great and very helpful . Big thank you to Sally, Brenda and Tammy they are always so polite and very helpful no matter what kind of day or how long your day was you three girls always have a smile and that smile goes a long ways.
-
March 2024 by Allison G
They need to get their computers working and have more employees working. I waited over 30 mins in line and even at the counter it took an additional 15 mins due to their computer issues. Unacceptable!
-
January 2024 by jason Bloom
My H.E.B.Wow customer service is dead ....More training and add to the staff. These guys can do better. Please get more help and fire the people that don't deserve to be a part of heb....
-
October 2023 by Hannah Poe
They’re busy and often backed up, but I love the service I get here. If it means they’re giving good service to everyone individually, I’ll take the slowness.
-
October 2023 by Sunshine Roses
They need to schedule more than 1 associate at the counter and 1 at the drive thru for the pharmacy. There’s always a giant line at both, and honestly, it shouldn’t take 30-45 minutes to pick up a prescription. HEB Plus in Flour Bluff has it down, so maybe they can come help.
-
August 2023 by Julie Woll
I do all my meds here. I wish they would let you know if there will be a delay in filling prescriptions.
-
November 2022 by A F
Fast friendly and informative about medications. I have leukemia and they always fill my meds as quick as possible which I appreciate due to then pain from chemo I receive. Thank you pharmacy staff!!
-
October 2022 by Elizabeth S.
I would avoid using them if you can, especially if you take anything outside of benign medications. Anything else and these gems are judgmental, bias and rude. To be frank, they are playing with peoples lives. I've been on a medication for years, literally 8.5 years. The last year or so, I fill it at H‑E‑B portland or Walgreens, depending who has it in stock. They can pull my history though and see anything they want to. In the past year, patients all across corpus have been uprooted from their doctors. One major dr lost his license and patients were stuck for months. A few months later, a like branded practice, lost their doctor. This was my dr. It was so sad and scary. We had a dr from Dallas step in, for some time. Then a doctor took over the patients, about 30 or so, while they open a full clinic. That doctor sadly had a medical emergency and could not continue. Then finally we were able to get a reputable and reliable doctor to take over. The clinic staff never let a patient down. It was stressful but dozens of patients were in the same situation. No one did anything wrong. So leave it to this stellar pharmacist to be an absolute jerk. He was downright rude, aggressive and abrasive. Seems he may be unhappy for some other reason in his life, I would recommend therapy. :). So he gets the prescription that was called in, there is a medical board waiver for it to be called in. He calls the WRONG dr office, a different practice the dr works at. Of course they have never heard of me, bc the pharmacist called the wrong practice. He then demands the prescription be send in a form that they don't have access to. So basically my info would have to be put into a system at an office I'm not even a patient of, to send it. He was rude to everyone and wouldn't budge. Sir, your superiority complex will only serve you so much. Would hate to be your wife. Trust me, we can both agree I won't be back. You are a truly terrible person, your mistake- your screw up, then expect us to fix it. I don't know, maybe ask the right questions to make sure you have called an office that does the type of treatment the medication is for. If you're so smart, you would have known you called a clinic that is for a specialty this medication isn't used for. Not to mention you were downright disrespectful to the office manager, the doctor and the patient. Super star. Award winning pharmacists at this store, I tell ya. The brightest around.
-
October 2022 by Amanda Leigh
Fast friendly and informative about medications. I have leukemia and they always fill my meds as quick as possible which I appreciate due to then pain from chemo I receive. Thank you pharmacy staff!!
-
October 2021 by Stephanie S.
They said my prescription would be ready in an hour, went out of my way to go pick up after 2 hours, just to be told it would be another 20 minutes. Driving between towns and this was on my way but made it completely inconvenient by not being on time. Would have scheduled differently had they been honest on a time.
-
September 2021 by Terri MacPherson Click
The women in the pharmacy are very short tempered and mean sounding but the men are more professional
