Auto Parts in Portland, TX

“I was recommended here by a friend after a pickup truck driver broke my front grille in a hit and run. The shop was located the next town over, but considered a certified rapid service center through my insurance. The grille was fabricated by myself and the charges I would have made for labor and parts were subtracted from my deduction. The insurance also asked me to send an invoice to get my business paid, but I never sent it. Awesome that they would do that!

All the other blending and refinishing was done expertly at this body shop. It wasn't perfect when I first came to pick my car up, but you can ask for a correction to be made if your vehicle does not appear the same as before the vehicle was damaged. I pointed out the issues and Troy agreed. One day later, I came back for my car and it was perfect! I highly recommend this shop, based on willingness to work with custom parts on vehicles, and work/ service ethic.”

“Was thoroughly impressed with the quality of customer service and they were able to repair my vehicle in a way that you would never know it had any damage. Would recommend this company to anyone needing vehicle repairs.”

“BEST. AUTO STORE. EVER! The friendly manager quickly and efficiently checked all my lights on my car, got the right bulbs needed, installed them, and tested everything before I paid. Checkout was quick and the price was lower than I expected. I offered a tip but was told "Thank you but No Ma'am, keep your money." I've gone to many other auto stores, but this store beats them all in customer service and friendliness! Thanks Auto Zone! You are my new go-to auto store!”

“12/27/23 we traveled to Portland and unexpectedly needed a new battery. Stopped by the O'Reilly's and David was a complete life saver! Not only did he help us find the right battery, he even assisted with replacing it as we didn't have the tools! He was tremendously helpful & professional along with showcasing his amazing customer service skills! Thank you so much David for your help, if only all automotive stores have employees with the compassion you possess! ?”

“A better Wal-Mart then usual! The employees are friendly and they have everything you could think of for great prices. The only problem is finding what you're looking for, but don't worry if you see a Wally world employee just ask em and they will guide to to what it is you're needing. This location is fun, and you always end up with more then you originally planned for. Great place.”