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September 2023
Online banking is only open Mon-Saturday. I sure hope the Porter & Kingwood Branch remembers me. After-all, the Porter Branch called the ambulance when they thought I was super sick. But the Porter Branch also, refuses to let me open another account, change my address, etc all in one day because I was not “PRE-GRIEVING”.
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September 2023
Online banking is only open Mon-Saturday. I sure hope the Porter & Kingwood Branch remembers me. After-all, the Porter Branch called the ambulance when they thought I was super sick. But the Porter Branch also, refuses to let me open another account, change my address, etc all in one day because I was not “PRE-GRIEVING”.
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April 2023
Worst customer service ever. Froze my account on a Friday and stated 7 business days until unfrozen. Representative was not helpful in any way. Left me hanging all day and didn't return my calls or keep me informed like I was promised.