Amegy Bank has been praised for its helpful staff, particularly at the Porter location, where employees provide great service and support for business needs. Customers appreciate the assistance given, especially in times of need, such as helping individuals with disabilities and responding to emergencies. However, some customers have expressed frustration with limitations in online banking hours and the branch's policies regarding account changes. Overall, Amegy Bank is noted for its attentive service, but there are areas for improvement in customer flexibility and online banking access.
We have been banking there for six years now the staff is great especially Nadia, Martha and Tammy at the Porter location.Thank you for all the help and guidance when I was starting my business .
March 2024
First time I've ever been to this bank..I told them that I had a handicap man in my car and they came out the car to help him out
September 2023
Online banking is only open Mon-Saturday. I sure hope the Porter & Kingwood Branch remembers me. After-all, the Porter Branch called the ambulance when they thought I was super sick. But the Porter Branch also, refuses to let me open another account, change my address, etc all in one day because I was not “PRE-GRIEVING”.
