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February 2024 by Martin Arredondo
I totally do not recommend this location their employees are very rude, disrespectful and racist and they do not even answer the phone calls,this is the 3 time my wife needed to go to the store to check on our packages where on Amazon or even in their system says it is delivered and it is not, and they do not have an idea of what happened to it, in the other hand the receptionist threw her pen at my wife to fill out a report so please USPS management whenever you all hire people make sure to put attention the type of personnel you are hiring because today you showed me that your community service it is trash, nothing close to professional service.
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July 2023 by Purple Cat
Mailbox has been broken for several months and the post office has yet to fix it even though it’s on them to do so. Very inconvenient to have to go there to pick up mail when we both work full time. They don’t seem to care to fix it anytime soon either.
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July 2023 by Micah Jeffferson
Always friendly and helpful at this location!
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January 2023 by Corey F
It's a post office
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June 2022 by Corey Firmin
It's a post office
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January 2021 by Maria Cortez
Amazing service, the guy who attended us was looking sharp and was really polite.
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March 2020 by Kolby B
Total joke. Won’t answer the phone, has multiple carriers “call in sick”, and gives random excuses as to why they can’t deliver packages. Avoid Port Neches post office at all costs.
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October 2019 by Cheryle Kemble Rhodes
Mail often delivered to the wrong address. My mail often goes to another address. I get others mail all the time. It’s a joke. Plus you can’t reach them by phone.
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December 2018 by Karen K.
Two stars because they "usually" deliver our mail. Many times we get our neighbor's mail. But mostly, ONE STAR for losing mail. I even sent something certified mail that was supposed to get there the next day and it didn't get there for two days. The PO had to give me my money back. I have never in my 53 years seen this much incompetence at a post office. Beware if you need to send something important. Go to Fed Ex or UPS and pay the extra money because even if you pay for it to get there at a certain time, it most likely will not. Oh, and don't even THINK about sending cash or a gift card. It will most definitely NEVER get there.
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January 2018 by Kevin Childresss
I have been expecting a package of importance for the last 3 days and still haven't received it. This is not the first time this has happened almost everytime I have something sent I will avoid you at all cost. Please get your stuff in order
