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July 2024 by Josie Rubi
We bought a new RV 2024 Coleman and headed for Isla Blanca in S. Padre Island. We were there maybe 2 days when our ac unit started leaking. The condensation was pouring out of the unit all over the seating and floor. Called the warranty company and they told us that they didn't have anyone in that area but that if we called someone and had them fix it, they "might" reimburse us. We called Sierra, they were out the very next morning.
They took the time to talk to the warranty company so as to know what was needed for us to be reimbursed. They took photos before and after, filed all the paper work and we have been reimbursed completely. They could have done the minimum, letting it fall on our laps but, they took that extra step, and made it happen. Thank you!
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May 2024 by John Blacklock
Super knowledgeable and helpful. They have lots of inventory
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May 2024 by John Hand
Great place great owner had the part I needed and recommended a better fix. Chatted for a bit. Really great guy.
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May 2024 by Becky Fladebo
Needed some black tank work done on our RV and Enrique called and went through what needed to be done. Black tank needed to be replaced, they had one in stock, and got my unit back in less than a week. Thanks again , Enrique!
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April 2024 by William Hurckes
Had some wind damage to our roof on our way to SPI, TX. Called Sierra and they had somebody come within two days of calling. Wonderful service man who did an awesome temporary repair that will allow us to travel home safely. Our bill was very, very fair. If I could put Sierra RV in my back pocket I would take them back home to Illinois with me.
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April 2024 by Larry Mace
My A/C went completely out, I thought that I had to pay for a new one. I called Sierra and during the call found out my A/C was still under warranty, this saved me over $1500. They were able to get me in the next day to replace the A/C. With how hot it has been this was a life saver. After making the appointment for around 3-4 pm they made it here at 1 pm and was able to get the new A/C in and working well. With the how hot it has been, them arriving early was amazing. Both technicians were respectful and kind. I usually don’t write reviews but they have done an amazing job couldn’t be happier and highly recommend them.
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March 2024 by Thomas Rowe
After replacing entire roof we had one small leak around a vent, notified Sierra and within 1/2 hour had a technician out to our campground and fixed the problem. Family owned business that goes above and beyond. Great customer service, highly recommend.
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February 2024 by charles hartley
Good supply store for rv parts
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February 2024 by Von Allen
great service,friendly people, good prices and a store with the parts we needed
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February 2024 by Chris Best
Awesome staff! Speedy response. Melissa had us taken care of promptly and provided excellent insight and knowledge!
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February 2024 by Tom Barnett
Not the friendliest people on earth. Make your plans very early or forget it. Plan your passage, it's not a place to use a forty footer towing a vehicle. Plan your path.
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February 2024 by Graham Reddoch
On previous trips in our Class A motorhome to South Padre Island we have used the services of Sierra Mobile RV. We have always been happy with their workmanship and fair rates. Today was no exception. Isaiah did a fantastic job getting our living room slide working again. If you need repairs while in the area, Sierra Mobile RV is highly recommended!
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February 2024 by Maria Brazil
Luis was knowledgeable , prompt and professional. Highly recommend. He fixed the problem and I had heat again!
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February 2024 by Gilles Archambault
Bought a part that broke, ordered a replacement right away and called me when it arrived on time.
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February 2024 by Mike Kerg
The guys all jumped in and helped with our electrical issue on our momentum toy hauler. Never gave up until problem was fixed. Great people
